Technical Communication Glossary

This glossary contains terms related to the practice of technical communication. You can access terms by letter, or you can access terms by selected category.

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Selected Categories

Analysis – analysis, statistics, graphs, plots

Business – business (general), strategic planning, marketing, advertising, PR

Business Process – business process analysis, management, mapping, modeling

Certification – certification

Collaboration – general management, people management, leadership, mentoring, teams, collaboration, alternate dispute resolution, psychology, ethics, knowledge management

Finance/Law – contracts, law, finance

Instructional Design – instructional design

Multicultural – globalization, internationalization, localization, translation

Program/Project Management – program management, project management

Publishing – printing, publishing, typography, design

Quality – quality assurance, quality control, testing, standards, configuration management, information security

Research – research

Technology – information technology, software, hardware, file types

Usability – usability, accessibility

Visual Design – graphics, charts, illustrations

Web – web

Writing/Editing – spelling, syntax, usage, punctuation, indexing, rhetoric, Latinisms, single sourcing, layout, content management