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Testing conducted to determine whether a system or component is suitable for operational use.
Research results that cannot be quantified; for example, the results of focus groups and interviews.
Data measured on a nominal scale. Also called discrete data. See also data types.
Research designed to guide organizations in their decision-making.
A study of how people interpret their experiences in relation to the world around them. See also quantitative research.
See biography, case study, ethnography, focus group, grounded theory, interview, non-participant observation, participant observation, phenomenology, pilot testing, quantitative research methods, questionnaire, sample, structured interview, survey, unstructured interview.
Performing a qualitative assessment of risks and conditions to prioritize their effects on project objectives. It involves assessing the probability and impact of project risks and using methods such as the probability and impact matrix to classify risks into categories of high, moderate, and low for prioritized risk response planning.
The extent to which a product or service meets customer requirements and is fit for use.
Planned or systematic actions necessary to provide adequate confidence that a product or service is of the type and quality that the customer needs and expects, and that management and technical planning and controls are adequate to establish correct technical requirements for design and manufacturing. See also software quality assurance.
A project document that ensures that the system satisfies contractual agreements, meets or exceeds quality standards, and complies with approved systems development life cycle (SDLC) processes. The plan describes the actual QA activities (audits, testing, problem reporting, and corrective action) that will be integrated with the project plan and schedule. The level of detail contained within is consistent with the complexity, size, intended use, mission criticality, and cost of failure of the system development effort.
A systematic and independent examination to determine whether quality activities and related results comply with planned arrangements, and whether these arrangements are implemented effectively and are suitable to achieve objectives. Also, a structured review of quality management activities to identify lessons learned and improve performance.
The process of monitoring specific project results to determine whether they comply with relevant quality standards, and identifying ways to eliminate causes of unsatisfactory performance.
Predefined completion criterion for a task, including audits, walk-throughs, and inspections that provide an assessment of progress, processes used, and project products to be offered.
The aspect of the overall management function that determines and implements the quality policy.
Identifying which quality standards are relevant to the project, and determining how to satisfy them.
The overall intentions and direction of an organization regarding quality as formally expressed by top management.
Ongoing monitoring and verification of the status of procedures, methods, conditions, processes, products, and services, and the analysis of records related to stated requirements, to ensure that specified quality requirements are being met.
The organizational structure, procedures, processes, resources, and responsibilities for implementing quality management.
Data measured on an interval, ordinal, or rational scale. See also data types.
Research that focuses on the incidence and statistical relationship of variables, typically using structured questionnaires and large samples.
Research that measures and determines the relationship between one thing (the independent variable) and another (the dependent variable). See also qualitative research.
Measuring the probability and consequences of risks and estimating their implications for project objectives.
A desktop publishing page layout application.
In statistics, a division of ordered data into four groups that contain an equal (or close to equal) number of observations.
A search request submitted to a database to find information that meets the search criteria.
A written document with a series of questions that require respondents to provide some form of objective response.
An application used to play cross-platform, real-time video and multimedia, including virtual reality.
An application used to capture, create, save, and share movies.
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