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Technical Communication Glossary

This glossary contains terms related to the practice of technical communication. You can access terms by letter, or you can access terms by selected category. 

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Selected Categories

Analysis - analysis, statistics, graphs, plots

Business - business (general), strategic planning, marketing, advertising, PR

Business Process - business process analysis, management, mapping, modeling

Certification - certification

Collaboration - general management, people management, leadership, mentoring, teams, collaboration, alternate dispute resolution, psychology, ethics, knowledge management

Finance/Law - contracts, law, finance

Instructional Design - instructional design

Multicultural - globalization, internationalization, localization, translation

Program/Project Management - program management, project management

Publishing - printing, publishing, typography, design

Quality - quality assurance, quality control, testing, standards, configuration management, information security

Research - research

Symbols - editing, proofreading, and English punctuation symbols

Technology - information technology, software, hardware, file types

Usability - usability, accessibility

Visual Design - graphics, charts, illustrations

Web - web

Writing/Editing - spelling, syntax, usage, punctuation, indexing, rhetoric, Latinisms, single sourcing, layout, content management