Helpful Literature
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin
The Design of Everyday Things, by Donald A. Norman
Methods
- A glossary of usability methods to consider when conducting usability tests
- Eight tips for designing usability tests
- Tips for Setting up Usability Labs
Plan
Click the following links for defining testing terms and a test plan:
Team Members
Click the following links for a description of the different roles that are involved in a usability test:
Question Types
Click this link for a description of qualitative and quantitative testing: Quantitative and Qualitative Data: Getting It Straight
- Qualitative: Click this link for a PDF file that will help users determine qualitative questions for their test: Qualitative Evaluation Techniques
- Quantitative: Click this link for samples of a quantitative software: A Practical Guide to Measuring Usability
- Samples: Click the following links for sample questions that can be incorporated into a usability test:
Audience Targeting
Click this link to read about narrowing your audience and analyzing the results: KidsCom Enlists Its Audience’s Help in Shaping Site Avatars
Sample Video
Click this link for a sample video of a usability test: Usability Test Demo