- “The role of Psychological Theory in Usability Inspection Methods,” by Cathleen Wharton and Clayton Lewis.
This is a technical report that describes how theories of psychology play a part in the theory of usability, by explaining the pre-existing aspects of human nature that prompt the user to act in specific, predictable ways.
- Krug, Steve. Don’t Make Me Think! A Common Sense Approach To Web Usability. Berkley, CA: New Riders Publishing, 2006.
- Redish, Janice (Ginny). Letting Go of the Words. Writing Web Content that Works. N.p., 2007.
- “Ordinary people do this” : Rhetorical examinations of novice web design–Erin Karper.
This journal and case study examines the processes of Web design and how it has been studied from usability and educational perspectives to unique rhetorical and composing processes. A group of Purdue students were chosen to be studied during a semester of creating Web pages.