"The role of Psychological Theory in Usability Inspection Methods," by Cathleen Wharton and Clayton Lewis. This is a technical report


Advertising Ogilvy, David. Ogilvy on advertising. New York, NY: Vintage Books, 1985. Bias-Free International Association of Business Communicators. Without bias:

Quality Assurance

Bibliography - Quality Assurance Return to Bibliography home  Configuration Management Hass, Anne Mette Jonassen. Configuration Management Principles and Practice. Addison-Wesley