- "The role of Psychological Theory in Usability Inspection Methods," by Cathleen Wharton and Clayton Lewis.
This is a technical report that describes how theories of psychology play a part in the theory of usability, by explaining the pre-existing aspects of human nature that prompt the user to act in specific, predictable ways.
- Krug, Steve. Don’t Make Me Think! A Common Sense Approach To Web Usability. Berkley, CA: New Riders Publishing, 2006.
- Redish, Janice (Ginny). Letting Go of the Words. Writing Web Content that Works. N.p., 2007.
- "Ordinary people do this" : Rhetorical examinations of novice web design--Erin Karper.
This journal and case study examines the processes of Web design and how it has been studied from usability and educational perspectives to unique rhetorical and composing processes. A group of Purdue students were chosen to be studied during a semester of creating Web pages.