Analysis Methods

Audience/User

Alfred, G. Okongo. Audience analysis in skilled communication. Bloomington, IN: AuthorHouse, 2007. Anderson, Paul V. Technical communication: A reader-centered approach, 6th ed. Wadsworth Publishing, 2006. Garrett, J. J. The elements of user experience. Indianapolis, IN: New Riders Press, 2002. Horrigan, John B. A typology of information and communication technology users. Washington, DC: Pew Internet & American Life Project, 2007. McQuail, Denis. Audience analysis. Thousand Oaks, CA: Sage Publications, 1997. McWhorter, Kathleen T. College reading and study skills. New York, NY: Pearson/Longman, 2007. Snyder, C., Paper prototyping: Fast and simple techniques for designing and refining the user interface. San Francisco, CA: Morgan Kaufmann, 2003.

Content

Krippendorf, Klaus. Content analysis: An introduction to its methodology, 2nd ed. Thousand Oaks, CA: Sage Publications, 2003. Neuendorf, Kimberly A. The content analysis guidebook. Thousand Oaks, CA: Sage Publications, 2001.

Context

Callaway, H. G. Context for meaning and analysis: A critical study in the philosophy of language. Amsterdam, The Netherlands: Editions Rodopi, 1993.

Needs

Barksdale, Susan and Teri Lund. Rapid needs analysis. Alexandria, VA: ASTD Press, 2001. Gupta, Kavita (author), Catherine M. Sleezer (ed.), and Darlene F. Russ-Eft (eds.). A practical guide to needs assessment, 2nd ed. San Francisco, CA: Pfeiffer, 2007.

Requirements

Andriole, Stephen J. Rapid application prototyping: The storyboarding approach to user requirements analysis, 2nd ed. Wellesley, MA: QED Technical Publishing Group, 1992.

Task

Crandall, Beth, Gary Klein, and Robert R. Hoffman. Working minds: A practitioner's guide to cognitive task analysis. MIT Press, 2006. Hackos, JoAnn T. and Janice C. Redish. User and task analysis for interface design. Hoboken, NJ: John Wiley & Sons, 1998. Jonassen, David H., Wallace H. Hannum, and Martin Tessmer. The handbook of task analysis procedures. New York, NY: Praeger, 1989. Kirwan, Barry and Les K. Ainsworth. A guide to task analysis. London, UK: Taylor & Francis, 1992. Watson, Diane E. and Sylvia A. Watson. Task analysis: An individual and population approach, 2nd ed. Bethesda, MD: Aota Press, 2003.

Textual

McKee, Alan. Textual analysis: A beginner's guide. Thousand Oaks, CA: Sage Publications, 2003.