Yasko-Mangum, J. L. (2007). Look, Speak, & Behave for Men: Expert Advice on Image, Etiquette, and Effective Communication for the Professional. Skyhorse Publishing.

Yasko-Mangum, J. L. (2007). Look, Speak, & Behave for Women: Expert Advice on Image, Etiquette, and Effective Communication for the Professional. Skyhorse Publishing.

Yate, M., & Yate, M. J. (2005). Hiring the Best: Manager’s Guide to Effective Interviewing and Recruiting, 5th ed. Adams Media.

Yeats, D. M., & Kozlowski, P. J. (2003). Audience Analysis and Information Design: Creating a Needs Assessment Documentation Strategy. Society for Technical Communication.

Yeung, R. (2003). Macromedia Flash MX 2004 Hands-On Training (H.O.T). Pearson Education.

Yli-Jokipii, H. (2001). The local and the global: an exploration into the Finnish and English websites of a Finnish company. IEEE Transactions on Professional Communication, 44(2), 104-113.

York, R. (2007). Beginning CSS: Cascading Style Sheets for Web Design, 2nd ed. Wiley Publishing.

Young, M. (2002). Technical Writer’s Handbook: Writing with Style and Clarity. University Science Books.

Young, P. (2007). Writing and Presenting in English: The Rosetta Stone of Science. Elsevier.

Young, R. R. (2006). Project Requirements: A Guide to Best Practices. Management Concepts.