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Macaulay, D. (1988). The Way Things Work. Houghton Mifflin.

MacFadyen, H. (1996). Using Verb Tenses. University of Ottawa.

Mackin, D. (2007). The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams, 2nd ed. AMACOM.

Mader, S. (2007). Wikipatterns. Wiley Publishing.

Mader-Clark, M. (2008). The Job Description Handbook, 2nd ed. NOLO.

Madison, D. (2005). Process Mapping, Process Improvement, and Process Management: A Practical Guide to Enhancing Work and Information Flow. Paton Press.

Mager, R. F. (1997). Making Instruction Work, 2nd ed. CEP Press.

Mager, R. F. (1997). Preparing Instructional Objectives, 3rd ed. CEP Press.

Maggio, R. (1991). The bias-free word finder: A dictionary of Nondiscriminatory Language. Beacon Press.

Maggio, R. (1997). Talking about people: A guide to fair and accurate language. Oryx Press.

Magness, F. (1990). Fundamentals of Project Management. Qualitech Systems.

Maitra, K., & Goswami, D. (1995). Responses of American readers to visual aspects of a mid-sized Japanese company’s annual report: a case study. IEEE Transactions on Professional Communication, 38 (4), 197-203.

Maler, E., & El Andaloussi, J. (1996). Developing SGML DTDs: From Text to Model to Markup. Prentice Hall.

Malone, A. J. (2006). Managing Your Greatest Assets – An Essential Guide to ‘Real-Life’ People Management. Trafford Publishing.

Mandel, T. (1997). The Elements of User Interface Design. John Wiley & Sons.

Maniak, A. J. (2005). To Revise or Not to Revise: The Essential Guide to Reviewing Somebody Else’s Writing. Skill-Builders Press.

Marabito, M., & Morgenstern, B. (2008). The new communications technologies, Fifth Edition: Applications, Policy, and Impact, 5th ed. Focal Press.

Marcus, A. (1992). Graphic Design for Electronic Documents and User Interfaces. ACM Press.

Margulies, N., & Valenza, C. (2005). Visual Thinking: Tools for Mapping Your Ideas. Crown House Publishing.

Markel, M., & Munger, R. (2006). Technical Communication 8e and Document Based Cases for Technical Communication, 8th ed. Bedford/St. Martin’s.

Marshall, K., & Rossman, G. B. (2006). Designing Qualitative Research, 4th ed. Sage Publications.

Martin, J. (1973). Design of Man-Computer Dialogues. Prentice Hall.

Martin, J. S., & Chaney, L. H. (2008). Global Business Etiquette: A Guide to International Communication and Customs. Praeger.

Martin, R. C. (2002). Agile Software Development, Principles, Patterns, and Practices. Prentice Hall.

Maslow, A. H. (1998). Maslow on Management, revised edition. John Wiley & Sons.

Matthews. J. R., et al. (2008). Successful Scientific Writing: a Step-by-Step Guide for the Biological and Medical Sciences, 3rd ed. Cambridge University Press.

Maunder, R. (2004). The Experience of the 2003 SARS Outbreak as a Traumatic Stress Among Frontline Healthcare Workers in Toronto: Lessons Learned. Philosophical Transactions: Biological Sciences, 359(1447), 1117-1125.

Mauthe, A., & Thomas, P. (2004). Professional Content Management Systems: Handling Digital Media Assets. John Wiley & Sons.

Mavin, S., Pemberton, J., & Stalker, B. (2007). Scratching beneath the surface of communities of (mal)practice. The international journal of knowledge and organizational learning management, 14, 62-73.

Max, H., & Ray, T. (2006). Skype™: The Definitive Guide. Que Publishing.

Maxwell, J. C. (2005). Ethics 101: What Every Manager Needs to Know. Center Street.

Maxwell, J. C. (2008). Mentoring 101. Thomas Nelson.

Mayer, R. (1992). Thinking, Problem Solving, Cognition. Freeman.

Mayhew, D. J. (1992). Principles and Guidelines in Software User Interface Design. Prentice Hall.

Mayhew, D. J. (1999). The Usability Engineering Life Cycle: A Practitioner’s Handbook for User Interface Design. Morgan Kaufmann.

Mazur, B. (2000). Revisiting plain language. Technical Communication, 47(2), 205-211.

McAleese, R., & Green, C. (1990). Hypertext: State of the Art. Ablex Publishing.

McAlpine, R. (2001). Web Word Wizardry. 10 Speed Press.

McBurney, D, H., & White, T. L. (2006). Research Methods, 7th ed. Wadsworth Publishing.

McConnell, S. (1996). Rapid Development: Taming Wild Software Schedules. Microsoft Press.

McConnon, S., & McConnon, M. (2008). Conflict Management in the Workplace – How to Manage Disagreements and Develop Trust and Understanding, 3rd ed. How To Books.

McCool, M. (2006). Adapting e-Learning for Japanese audiences tutorial. IEEE Transactions on Professional Communication, 49(4). 335-345.

McCool, M. (2006). Information architecture: Intercultural human factors. Technical Communication, 53(2), 477-488.

McCue, C. (2006). Real World Print Production. Peachpit Press.

McDowell, E. (1991). Interviewing Practices for Technical Writers. Baywood Publishing.

McElhaney, J. W. (2008). Style Matters: Write Briefs as if They Could Win Your Case- Because They Can. ABA Journal, June 2008, (28).

McFarland, D. (2006). CSS: The Missing Manual. O’Reilly Press.

McGee, B. (1984). Documenting Software. Writer’s Digest Books.

McGourty, J., Besterfield-Sacre, M., Shuman, L. J., & Wolfe, H. (1999). Improving academic programs by capitalizing on alumni’s perceptions and experiences. Proceedings from FIE ’99: 29th Annual Frontiers in Education (Vol. 3), pp. 13a5/9–13a5/15.

McIntire, P. (2007). Visual Design for the Modern Web. New Riders Press.

McKee, A. (2003). Textual analysis: A beginner’s guide. Sage Publications.

McKeever, S. (2003). Understanding Web content management systems: evolution, lifecycle and market. Industrial management & data systems, 103(8/9), 686-692.

McKim, R. H. (1980). Thinking Visually: A Strategy Manual for Problem Solving. Lifetime Learning Publications.

McKnight, C., Dillon, A., & Richardson, J. (1991). Hypertext in Context. Cambridge University Press.

McLuan, M., & Lapham, L. H. (1964). Understanding Media: The Extensions of Man. MIT Press.

McMurray, D. A. (2002). Power Tools for Technical Communication. Harcourt College Publishers.

McQuail, D. (1997). Audience analysis. Sage Publications.

McQuarrie, E. F. (2005). The Market Research Toolbox: A Concise Guide for Beginners, 2nd ed. Sage Publications.

McWade, J. (2003). Before & After Page Design. Peachpit Press.

McWhorter, K. T. (2007). College reading and study skills. Pearson/Longman.

Megga, P.B. (1992). The History of Graphic Design, 2nd ed. Van Nostrand Reinhold.

Meloncon, L. (2007). Exploring electronic landscapes: Technical communication, online learning, and instructor preparedness. Technical Communication Quarterly, 16(1), 31-53.

Melton, J.H. (2008). Lost in translation: Professional communication competencies in global training contexts. IEEE Transactions on Professional Communication, 51(2), 198-214.

Merriam, S. B., Caffarella, R. S., & Baumgartner, L. M. (2006). Learning in Adulthood: A Comprehensive Guide, 3rd ed. Jossey-Bass.

Metcalf, D. S. (2006). M-Learning: Mobile E-Learning. HRD Press.

Meyer, E. A. (2006). CSS: The Definitive Guide, 3rd ed. O’Reilly Media.

Michalewicz, Z., & Fogel, D. B. (2004). How to Solve It: Modern Heuristics, 2nd ed. Springer.

Microsoft Corporation. (2004). Microsoft Manual of Style for Technical Publications, 3rd ed. Microsoft Press.

Microsoft Corporation. (2002). Microsoft Press Computer Dictionary, 5th ed. Microsoft Press.

Microsoft Corporation. (1993). The GUI Guide: International Terminology for the Windows Interface, European Edition. Microsoft Press.

Mill, D. (2005). Content is King: Writing and Editing Online (Emarketing Essentials). Butterworth-Heinemann.

Miller, C.R. (1984). Genre as social action. Quarterly Journal of Speech 70, 151-167.

Miller, C., & Swift, K. (1988). The handbook of nonsexist writing, 2nd ed. Harper and Row.

Miller, D. P. (2008). Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules. Auerbach Publications.

Miller, K. (2004). Communication Theories: Perspectives, Processes, and Contexts. McGraw-Hill.

Miller, K. (2008). Organizational communication: Approaches and processes, 5th ed. Wadsworth Publishing.

Miner, J. T., & Miner, L. E. (2005). Models of Proposal Planning and Writing. Praeger Paperback.

Mishan, E. J., & Quah, E. (2007). Cost Benefit Analysis, 5th ed. Routledge.

Mitchell, P. P. (2007). A Step-by-Step Guide to Usability Testing. iUniverse.

Modley, R., & Myers, W. R. (1976). Handbook of Pictorial Symbols: 3250 Examples from International Sources. Dover Publications, Inc.

Moffitt, M. L., & Bordone, R. C. (2005). The Handbook of Dispute Resolution. Jossey-Bass.

Moggridge, B. (2007). Designing Interactions. MIT Press.

Mole, J. (1996). Mind Your Manners: Managing Business Cultures in Europe. Nicholas Brealey Publishing.

Moore, G. A. (1991). Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers. Harper Collins.

Moore, G. A. (1991). Inside the Tornado: Strategies for Developing, Leveraging, and Surviving Hypergrowth Markets. Harper Collins.

Moore, M. R. (2000). Participatory design and technical communication: Challenges and opportunities in programmatic assessment and evaluation. Proceedings from CPTSC ’00: 27th Annual Conference of the Council for Programs in Technical and Scientific Communication.

Moore, P., & Fitz, C. (2010). Using Gestalt Theory to Teach Document Design and Graphics. Technical Communication Quarterly, 2, 389-410.

Moran, R. T., & Harris, P. R. (1996). Managing Cultural Differences. Gulf Publishing Company.

Moravcsik, J. E., & Kintsch, W. (1993). Writing Quality, Reading Skills, and Domain Knowledge as Factors in Text Comprehension. Canadian Journal of Experimental Pscyhology, Volume 47, Issue 2, pp 360-374.

Moreville, P., & Rosenfeld, L. (1998). Information Architecture for the World Wide Web. O’Reilly & Associates.

Morrell, M., & Capparell, S. (2001). Shackleton’s Way: Leadership Lessons from the Great Antarctic Explorer. Viking Press.

Morris, T., et al. (2008). Podcasting for Dummies, 2nd ed. Wiley Publishing.

Mortensen, D. (1997). Miscommunication. Sage Publications.

Mueller, J. P., & Mueller, J. (2003). Writing for everybody: Understanding the Section 508 accessibility requirements. Springer-Verlag.

Muir, D. (2003). A Manager’s Guide to Employment Law: How to Protect Your Company and Yourself. Jossey-Bass.

Mullet, K., & Sano, D. (1995). Designing Visual Interfaces: Communication Oriented Techniques. SunSoft Press.

Mulvaney, N. (2005). Indexing Books, 2nd ed. University of Chicago Press.

Munger, R. H. (2000). Untangling a jigsaw puzzle: The place for assessment in program development. Proceedings from CPTSC ’00: 27th Annual Conference of the Council for Programs in Technical and Scientific Communication.

Musicano, C., & Kennedy, B. (2002). HTML and XHTML: The Definitive Guide, 5th ed. O’Reilly & Associates.

Musselwhite, C. (2007, January 01). Building and Leading High Performance Teams. Inc. http://www.inc.com/resources/leadership/articles/20070101/musselwhite.html.

Myers, J. G. (2008). Plain Language in Government Writing: A Step-by-Step Guide. Management Concepts.