Resources – K

Kachru, B. B. (Ed.). (1992). The Other Tongue: English across Cultures, 2nd ed. University of Illinois Press.

Kalbach, J., & Gustafson, A. (2007). Designing Web Navigation: Optimizing the User Experience. O’Reilly Media.

Kaman, L. (2009). How the Hong Kong Government Lost the Public Trust in SARS: Insights for Government Communication in Healthcare. Public Relations Review, 35, 74-76.

Kantowitz, B. H. (1983). Human Factors: Understanding People-System Relationships. John Wiley & Sons.

Kaplan, R. B. (2005). The Oxford Handbook of Applied Linguistics. Oxford University Press.

Kaplan, R. S., & Norton, D. P. (2001). The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press.

Kaplan, R. S., & Norton, D. P. (2001). The Strategy-Focused Organization. Harvard Business School Press.

Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business School Press.

Karper, E. (2005). Ordinary people do this : Rhetorical examinations of novice web design.Business Communication Quarterly, 68(3), 340-344.

Karpova, E., Correia, A. P., & Baran, E. (2009). Learn to use and use to learn: Technology in virtual collaboration experience. The Internet and Higher Education, 12(1), 45-52.

Karsh, E., & Fox, A. S. (2006). The Only Grant-Writing Book You’ll Ever Need: Top Grant Writers and Grant Givers Share Their Secrets, revised ed. Carroll & Graf Publishers.

Katzner, K. (1995). The Languages of the World. Routledge & Kegan Paul Ltd.

Kaushik, A. (2007). Web Analytics: An Hour a Day. Wiley Publishing, Inc.

Kellogg, R. T. (1994). The Psychology of Writing. Oxford University Press.

Kemp, S. (2005). Quality Management Demystified. McGraw-Hill Professional.

Kemp, S., & Dunbar, E. (2003). Budgeting for Managers. McGraw-Hill.

Kendrick, T. (2004). The Project Management Took Kit: 100 Tips and Techniques for Getting the Job Done Right. AMACOM.

Kennedy, C., & McNally, L. (2010). Color, Context, & Compositionality. Synthese 174.1, 79-98.

Kennedy, G. A., Trans. (1992). Excerpts from Book I, Rhetoric. In T. Peeples (Ed.), Professional Writing and Rhetoric: Readings from the field (pp. 20-37).

Kennedy, G. E., & Montgomery, T. T. (2001). Technical and Professional Writing: Problem Solving at Work. Prentice Hall.

Kennedy, J. L. (2007). Resumes for Dummies, 5th ed. Wiley Publishing.

Kennedy, M. (2009). Crisis Communication. American School & University, 81.7.

Kent, P. (1997). Making Money In Technical Writing. Arco Publishing.

Kent, P. (2008). Search Engine Optimization for Dummies, 3rd ed. Wiley Publishing.

Kerans, M.E. (2005). Project management and quality assurance in cover-to-cover translation of a medical journal. Proceedings from IPCC 2005: International Professional Communication Conference, 2005. 220-236.

Kerzner, H. (1984). Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 2nd ed. Van Nostrand Reinhold Company.

Keyes, J. (1995). Solving the Productivity Paradox: TQM for Computer Professionals. McGraw-Hill.

Kilkenny, S. (2007). The Complete Guide to Successful Event Planning. Atlantic Publishing.

Kim, L., & Tolley, C. (2004). Fitting academic programs to workplace marketability: Career paths of five technical communicators. Technical Communication, 51(3), 376–386.

Kimball, M. A., & Hawkins, A. R. (2007). Document Design: A Guide for Technical Communicators. Bedford St. Martin’s.

Kinsley, K. (2002). A Student Handbook for Writing in Biology. Sinauer Associates.

Kirkman, J. (1999). Full Marks: Advice on Punctuation for Scientific and Technical Writing, 3rd ed. Ramsbury.

Kirkman, J. (1992). Good Style: Writing for Science and Technology. E&FN Spon.

Kirkpatrick, D. L. (2006). Improving Employee Performance through Appraisal and Coaching, 2nd ed. AMACOM.

Kirwan, B, & Ainsworth, L. K. (1992). A guide to task analysis. Taylor & Francis.

Klare, G. R. (1963). The Measurement of Readability. Iowa State University Press.

Klaus, P. (2008). The Hard Truth about Soft Skills: Workplace Lessons Smart People Wish They’d Learned Sooner. Harper Collins.

Klobas, J. (2006). Wikis: Tools for Information Work and Collaboration. Chandos Publishing.

Knapp, P. M. (2001). Designing Corporate Identity. Rockport Publishers.

Knowles, M. S., Holton III, E. F., & Swanson, R. A. (2005). The Adult Learner: The Definitive Classic in Adult Education and Human Resource Development, 6th ed. Elsevier.

Koegel, T. J. (2007). The Exceptional Presenter: A Proven Formula to Open Up and Own the Room. Greenleaf Book Group Press.

Kohl, J. R. (2008). The Global English Style Guide: Writing Clear, Translatable Documentation for a Global Market. SAS Institute.

Kohl, J. (1999). Improving translatability and readability with syntactic cues. Technical Communication, 46 (2), 149-166.

Komarenko, Oleksandr. (2007). Social Networking IV: Too Much Information? Finding A Productive Place for Social Networks in the Composition Classroom. Currents in Electronic Literacy: Currents in Social Software. http://currents.dwrl.utexas.edu/2007/making-space/social-networking-iv

Koohang, A., & Harman, K. (2006). Learning Objects: Theory, Praxis, Issues, and Trends. Informing Science Press.

Koohang, A., & Harman, K. (2006). Learning Objects and Instructional Design. Informing Science Press.

Koper, R., & Tattersall, C. (eds.). (2005). Learning Design: A Handbook on Modelling and Delivering Networked Education and Training. Springer.

Kostelnick, C., & Hassett, M. (2003). Shaping Information: The Rhetoric of Visual Conventions. Southern Illinois University Press.

Kotter, J. P. (1996). Leading Change. Harvard Business School Press.

Kotter, J. P., & Cohen, D. S. (1996). The Heart of Change: Real-Life Stories of How People Change Their Organizations. Harvard Business School Press.

Kranz, J. (2005). Writing Copy for Dummies. Wiley Publishing.

Kress, G. (2003). Literacy in the New Media Age. Routledge.

Krestas, S. A. (1995). Future directions for continuing education in technical communication. Technical Communication, 42(4), 642–645.

Krippendorf, K. (2003). Content analysis: An introduction to its methodology, 2nd ed. Sage Publications.

Krivoshey, R. M. (1994). Opening Statement, Closing Argument, and Persuasion in Trial Advocacy. Garland Publishing, Inc.

Krizan, A.C., et. al. (2007). Business communication, 7th ed. South-Western College Pub.

Krueger, R. A., & Casey, M. A. (2000). Focus Groups: A Practical Guide for Applied Research, 3rd ed. Sage Publications.

Krug, S. (2005). Don’t Make Me Think: A Common Sense Approach to Web Usability, 2nd ed. New Riders Press.

Krug, S. (2000). Don’t Make Me Think: A Common Sense Approach to Web Usability. Peachpit Press.

Kuklan, H. (1986). Managing crises: challenges and complexities. SAM Advanced Management Journal, Autumn 1986, 39+.

Kulak, D., & Guiley, E. (2000). Use Cases: Requirements in Context. Addison-Wesley.

Kuniavsky, M. (2003). Observing the User Experience: A Practitioner’s Guide to User Research. Morgan Kaufmann.

Kunz, L. D. (1995). Learning and success in technical communication education. Technical Communication, 42(4), 573–575.

Kushner, M. (2004). Public Speaking for Dummies, 2nd ed. Wiley Publishing.

Kvale, S., & Brinkmann, S. (2008). InterViews: Learning the Craft of Qualitative Research Interviewing, 2nd ed. Sage Publications.

Kynell, T. (2000). Writing in a Milieu of Utility: The Move to Technical Communication in American Engineering Programs, 1850-1950, 2nd ed. Ablex Publishing.

Kynell, T., & Moran, M. G. (1999). Three Keys to the Past: The History of Technical Communication. Ablex Publishing.

Kynell, T. C., & Stone, W. K. (1999). Scenarios for Technical Communication: Critical Thinking and Writing. Allyn & Bacon.