Hackos, J. T. (2002). Content Management for Dynamic Web Delivery. John Wiley & Sons.
Hackos, J. T. (2007). Information Development: Managing Your Documentation Projects, Portfolio, and People. Wiley Publishing.
Hackos, J. T. (2002). Managing Your Documentation Projects. John Wiley & Sons.
Hackos, J. T., & Redish, J. C. (1998). User and task analysis for interface design. John Wiley & Sons.
Hackos, J. T., & Stevens, D. M. (1997). Standards for Online Communication. John Wiley & Sons.
Hagar, Peter J., & H.J. Scheiber (eds.). Managing Global Communication in Science and Technology. Wiley Interscience, 2000.
Haight, Marilyn. The Instruction Writer’s Guide: How to Explain How to Do Anything. Worded Write, 2008.
Hall, Brandon. Web-Based Training Cookbook. NJ: John Wiley & Sons, 1997.
Hall, George M. How to Present at Meetings. Malden, MA: Blackwell, 2007.
Hall, Mary S., & Susan Howlett. Getting Funded: The Complete Guide to Writing Grant Proposals, 4th ed. Portland, OR: Portland State University, 2003.
Hammerich, Irene & Claire Harrison. Developing Online Content: the Principles of Writing and Editing for the Web. New York, NY: John Wiley & Sons, 2002.
Hancock, Elise. Ideas into Words: Mastering the Craft of Science Writing. Baltimore, MD: The Johns Hopkins University Press, 2003.
Hanks, Kurt & Larry Belliston. Draw! A Visual Approach to Thinking, Learning, and Communicating. Los Altos, CA: William Kaufmann, 1977.
Hanna, David P. Designing Organizations for High Performance. New York, NY: Prentice Hall, 1988.
Hannigan, Carrie, et al. Kaplan Technical Writing: A Resource for Writers at All Levels. New York, NY: Kaplan Publishing, 2008.
Haramundanis, Katherine. The Art of Technical Documentation. Cambridge, MA: Digital Press, 1992.
Harbour, Jerry. Cycle Time Reduction. Quality Resources, 1995.
Harbour, Jerry. The Process Reengineering Handbook: Practical Steps to Working Smarter and Faster Through Process Improvement. Quality Resources, 1995.
Hargis, Gretchen et al. Developing Quality Technical Information: A Handbook for Writers and Editors, 2nd ed. Upper Saddle River, NJ: IBM Press, 2004.
Harman, Keith & Alex Koohang. Learning Objects: Standards, Metadata, Repositories, and LCMS. Santa Rosa, CA: Informing Science Press, 2006.
Harman, Keith & Alex Koohang. Learning Objects: Applications, Implications, and Future Directions. Santa Rosa, CA: Informing Science Press, 2006.
Harmon, P. Business Process Change. San Francisco, CA: Morgan Kaufmann, 2003.
Harper, Simon & Yeliz Yesilada (eds.). Web accessibility: A foundation for research. London, UK: Springer, 2008.
Harper, Stephen C. The McGraw-Hill Guide to Starting Your Own Business: A Step-By-Step Blueprint for the First-Time Entrepreneur, 2nd ed. New York, NY: McGraw-Hill, 2003.
Harrington, H. James. Business Process Improvement. New York, NY: McGraw-Hill, 1991.
Harrington, Richard & Scott Rekdal. How to Wow with PowerPoint. Berkeley, CA: Peachpit Press, 2007.
Harris, Robert L. Information Graphics: A Comprehensive Reference. Atlanta, GA: Management Graphics, 1996.
Harrison, Claire. Developing Online Content: The Principles of Writing and Editing for the Web. New York, NY: John Wiley & Sons, 2002.
Harrison, N. (2005). The Darwin Information Typing Architecture (DITA): applications for globalization. In Proceedings from IPCC 2005: International Professional Communication Conference, 2005. 115-121.
Hart, Geoff. Effective Onscreen Editing: New Tools for an Old Profession. Arlington, VA: Society for Technical Communication, 2007.
Hartley, James. Designing Instructional Text, 3rd ed. London, UK: Kogan Page, 1994.
Hartman, Peter J. Starting a Documentation Group: A Hands-On Guide. Peabody, MA: Clear Point Consultants Press, 1999.
Harty, Kevin J. Strategies for business and technical writing, 6th ed. Longman, 2007.
Harvard Business School Press. Running Meetings: Expert Solutions to Everyday Challenges. Harvard Business School Press, 2006.
Harvard Business School Press. Coaching and Mentoring: How to Develop Top Talent and Achieve Stronger Performance. Harvard Business School Press, 2004.
Harvard Business School Press. Managing Performance to Maximize Results. Harvard Business School Press, 2007.
Harvard Business School Press. Managing Projects: Expert Solutions to Everyday Challenges. Harvard Business School Press, 2006.
Hasanali, Farida & Paige Leavitt. Content Management: A Guide for Your Journey to Knowledge Management Best Practices. Houston, TX: American Productivity & Quality Center, 2003.
Haselkorn, M., Davis, M. T., Goodman, M. B., & Nolen, B. E. (1998). Seeking ABET accreditation for technical communication programs. In proceedings from IPCC ’98: IEEE International Professional Communication Conference (Vol. 2, pp. 195–196). Available from http://ieeexplore.ieee.org/xpl.freeabs_all.jsp?arnumber=722097
Hashimoto, Alan. Visual Design Fundamentals: A Digital Approach, 2nd ed. Charles River Media, 2006.
Hass, Anne Mette Jonassen. Configuration Management Principles and Practice. Addison-Wesley Professional, 2008.
Hass, Kathleen B., Don Wessels, & Kevin Brennan. Getting It Right: Business Requirement Analysis Tools and Techniques. Vienna, VA: Management Concepts, 2007.
Hassell-Corbiell, Rives. Developing Training Courses: A Technical Writer’s Guide to Instructional Design and Development. Learning Edge, 2001.
Hatim, Basil & Ian Mason. The Translator as Communicator. New York, NY: Routledge, 1997.
Hauser, Gerald A. Introduction to Rhetorical Theory, 2nd ed. Waveland Press, 2002.
Haverill, Lawrence R., & Thomas L. Kraft. Technical Report Standards: How to Prepare and Write Technical Reports. Rockville, MD: Banner Books, 1977.
Hawley, Casey. 100+ Tactics for Office Politics, 2nd ed. Hauppauge, NY: Barron’s Educational Series, 2008.
Hay, David C. Data Model Patterns: A Metadata Map. San Francisco, CA: Morgan Kaufmann, 2006.
Haydon, Leslie M. The Complete Guide to Writing & Producing Technical Manuals. Wiley-Interscience, 1995.
Hayes, John. Interpersonal Skills at Work, 2nd ed. East Sussex, UK: Routledge, 2002.
Hayes, L. (May 3, 2011). Effectively incorporating social media: A case study on Coca-Cola. In America University, Washington, DC. Retrieved May 3, 2012, from http://www.american.edu/soc/communication/upload/laura-mayes.pdf.
Hayhoe, G. (2006). Needed research in global technical communication. Technical Communication, 53 (2), 141-142.
Hayhoe, G. F. (2007). Why should program assessment matter to practitioners? Technical Communication, 54(4), 407–408.
Heckel, Paul. The Elements of Friendly Software Design. New York, NY: Warner, 1994.
Hedtke, John, & Brenda P. Huettner. RoboHelp for the Web. Plano, TX: Wordware Publishing, 2002.
Heifferon, Barbara A. Writing in the Health Professions. Longman, 2004.
Heines, Jesse M. Screen Design Strategies for Computer-Assisted Instruction. Bedford, MA: Digital Press, 1984.
Helfman, Elizabeth S. Signs and Symbols Around the World. New York, NY: Lothrop, Lee & Shepard, 1967.
Henkel. Shri L., & Marie Lujanac. Successful Meetings: How to Plan, Prepare, and Execute Top-Notch Business Meetings. Ocala, FL: Atlantic Publishing, 2007.
Herndl, C.G., Fennell, B.A., & Miller, C.R. Understanding failures in organizational discourse: the accident at Three Mile Island and the shuttle Challenger disaster (1991). In C. Bazerman & J. Paradis (Ed.), Textual dynamics of the professions – historical and contemporary studies of writing in professional communities (pp. 279-305). Wisconsin: University of Wisconsin Press.
Herrington, T. K. (2003). Intertwining structures of assessment and support: Assessing programs—Advancing the profession. In proceedings from CPTSC ’03: 30th Annual Conference of the Council for Programs in Technical and Scientific Communication.
Herriot, P. An Introduction to the Psychology of Language. London, UK: Methuen, 1970.
Herzner, Harold. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 9th ed. Hoboken, NJ: John Wiley & Sons, 2005.
Hewings, Martin. Advanced Grammar In Use, 2nd ed. Cambridge University Press, 2005.
Highsmith, Jim. Agile Project Management: Creating Innovative Products. Boston, MA: Addison-Wesley, 2004.
Hill, Charles A., & Marguerite Helmers (ed.). Defining Visual Rhetorics. Mahwah, NJ: Lawrence Erlbaum Associates, 2004.
Hill, Mary & Wendell Cochran. Into Print: A Practical Guide to Writing, Illustrating, and Printing. Los Altos, CA: William Kaufmann, 1977.
Hillman, Robert A. Principles of Contract Law. St. Paul, MN: Thomson/West, 2004.
Hilton, Catherine, & Margaret Hyder. Getting to Grips with Punctuation and Grammar. Letts, 1998.
Hobbs, Catherine L. 2004. Visual Rhetoric in a Digital World. “Learning from the Past: Verbal and Visual Literacy in Early Modern Rhetoric and Writing Pedagogy.” 55–70. New York: Bedford.
Hofmann, P. (2007). Localising and internationalising graphics and visual information commentary. IEEE Transactions on Professional Communication, 50 (2). 91-92.
Hofstede, Geert. Cultures and Organizations: Software of the Mind. New York, NY: McGraw-Hill. 1997.
Hoft, N. (1999). Global issues, local concerns. Technical Communication, 46 (2), 145-148.
Hoft, Nancy L. International Technical Communication: How to Export Information about High Technology. New York, NY: John Wiley & Sons, 1995.
Holland, Dorothy & Naomi Quinn (ed.). Cultural Models in Language and Thought. New York, NY: Cambridge University Press, 1987.
Holliday, Micki. Coaching, Mentoring, and Managing: Breakthrough Strategies to Solve Performance Problems and Build Winning Teams, 2nd ed. Franklin Lakes, NJ: Career Press, 2001.
Hollis, R. Graphic Design: A Concise History. London, UK: Thames and Hudson, 1994.
Holloway, Brian R. Technical Writing Basics: A Guide to Style and Form, 4th ed. Prentice Hall, 2007.
Holmes, Nigel. Designer’s Guide to Creating Charts and Diagrams. New York, NY: Watson-Guptill, 1984.
Holmes, Richard. “Genre analysis, and the social sciences: An investigation of the structure of research article discussion sections in three disciplines.” English For Specific Purposes16.4 (1997): 321-337. Web. 23 Apr. 2010
Holtz, Shel & Neville Hobson. How to Do Everything with Podcasting. New York, NY: McGraw-Hill Osborne Media, 2007.
Holtzblatt, Karen & Hugh Beyer. Contextual Design: A Customer-Centered Approach to Systems Designs. San Francisco, CA: Morgan Kaufmann, 1997.
Holtzblatt, Karen, Jessamyn Burns Wendell & Shelley Wood. Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design. San Francisco, CA: Morgan Kaufmann, 2004.
Hood, Colin et al. Requirements Management: The Interface between Requirements Development and All Other Systems Engineering Processes. Berlin, Germany: Springer-Verlag, 2007.
Horine, Greg. Absolute Beginner’s Guide to Project Management, 2nd ed. Que Publishing, 2009.
Horn, Robert. Mapping Hypertext. Lexington, MA: Lexington Institute, 1989.
Horrigan, John B. A typology of information and communication technology users. Washington, DC: Pew Internet & American Life Project, 2007.
Horton, Sarah, & Whitney Quesenbery. A Web for Everyone: Designing Accessible User Experiences. Rosenfeld Media: Brooklyn, NY, 2013.
Horton, William K., Lee Taylor, Arthur Ignacio, & Nancy L. Hoft. The Web Page Design Cookbook. New York, NY: John Wiley & Sons, 1996.
Horton, William K. Designing Web-Based Training: How to Teach Anyone Anything Anywhere Anytime. Hoboken, NJ: John Wiley & Sons, 2000.
Horton, William K. Designing and Writing Online Documentation, 2nd ed. New York, NY: John Wiley & Sons, 1994.
Horton, William. e-Learning by Design. San Francisco, CA: Pfeiffer, 2006.
Horton, William K. The Icon Book: Visual Symbols for Computer Systems and Documentation. New York, NY: John Wiley & Sons, 1994.
Horton, William K. Illustrating Computer Documentation: The Art of Presenting Information Graphically on Paper and Online. Hoboken, NJ: John Wiley & Sons, 1991.
Horton, William K., & Katherine Horton. E-Learning Tools and Technologies. Indianapolis, IN: John Wiley & Sons, 2003.
Hovde, M. R. (2000). Assessing existing engineering communication programs: Lessons learned from a pilot study. In proceedings from CPTSC ’00: 27th Annual Conference of the Council for Programs in Technical and Scientific Communication.
Howard, Ronald A., & Clinton D. Korver. Ethics for the Real World: Creating a Personal Code to Guide Decisions in Work and Life. Boston, MA: Harvard Business School Publishing, 2008.
Hoyle, David. Quality Management Essentials. Oxford, UK: Butterworth-Heinemann, 2007.
“HTML Writers Guild Web Accessibility Standards.” Policy: Web Accessibility Standards. HTML Writers Guild, n.d. Web. 21 Feb. 2013., <http://www.hwg.org/opcenter/policy/access.html>. This websites lists the twelve accessibility features of guild websites, including providing text equivalent for non text elements and making sure pages are usable without style sheets
Hubbard, Douglas W. How to Measure Anything: Finding the Value of “Intangibles” in Business. Hoboken, NJ: John Wiley & Sons, 2007.
Hubbard, Scott E. Validating Information Products: A Step-By-Step Approach. Dayton, OH: NCR Corporation, 1989.
Huckin, Thomas N., & Leslie A. Olsen. Technical and Professional Communication for Nonnative Speakers of English, 2nd ed. Boston, MA: McGraw-Hill, 1991.
Huettner, Brenda. Career Tactics for Technical Communicators. P-N Designs, 2003.
Huettner, Brenda. Macromedia Captivate: The Definitive Guide. Plano, TX: Wordware Publishing, 2005.
Huffington Post Editors & Arianna Huffington. The Huffington Post Complete Guide to Blogging. New York, NY: Simon & Schuster, 2008.
Hughes, Mike & George Hayhoe. A Research Primer for Technical Communications: Methods, Exemplars, and Analyses. Routledge, 2007.
Humbley, J.; Maylath, B.; Mousten, B.; Vandepitte, S.; Veisblat, L. (2005). Learning localization through trans-Atlantic collaboration. In Proceedings from IPCC 2005: International Professional Communication Conference, 2005. 578-595.
Humphrey, Watts S. Managing the Software Process. Boston, MA: Addison-Wesley, 1989.
Hunscher, Dale A. Design Conversations: Envisioning Content-Rich Enterprise Systems. South Wind Press, 2003.