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Callahan, K. R., Stetz, G. S., & Brooks, L. M.. (2007). Project Management Accounting: Budgeting, Tracking, and Reporting Costs and Profitability. John Wiley & Sons.

Callaway, H. G. (1993). Context for meaning and analysis: A critical study in the philosophy of language. Editions Rodopi.

Camp, R. C. (1989). Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance. Quality Press.

Campbell, C. A. (2007). The One-Page Project Manager: Communicate and Manage Any Project with a Single Sheet of Paper. O.C. Tanner.

Campbell, D. (2007). Technical Theater for Nontechnical People. Allworth.

Campbell, J. D. (1995). Uptime: Strategies for Excellence in Management. Productivity Press.

Campbell, K.S. (1995). Coherence, Continuity, and Cohesion: Theoretical Foundations for Document Design. Lawrence Erlbaum Associates.

Campbell, K. S. (2006). Thinking and Interacting Like a Leader. Parlay Press.

Canary, H. (2010). Structuring activity theory: an integrative approach to policy knowledge. Communication Theory 20(1), 21-29.

Cardey, S., Greenfield, P., Anantalapochai, R., Beddar, M., DeVitre, D., & Jin, G. (2008). Modeling of multiple target machine translation of controlled languages based on language norms and divergences. Proceeding from ISUC ’08: 2008 Second International Symposium on Universal Communication (pp. 322-329).

Carliner, S. (2002). Designing e-Learning. ASTD Press.

Carliner, S., & Shank, P. (2008). The E-Learning Handbook: A Comprehensive Guide to Online Learning. Pfeiffer.

Carroll, J. M. (ed.). (1987). Interfacing Thought: Cognitive Aspects of Human-Computer Interaction. MIT Press.

Carroll, J. M. (1998). Minimalism Beyond the Nurnberg Funnel. MIT Press.

Carroll, J. M. (ed.). (1995). Scenario-Based Design: Envisioning Work and Technology in Systems Development. John Wiley & Sons.

Carroll, J. M. (1990). The Nurnberg Funnel: Designing Minimalist Instruction for Practical Computer Skill. MIT Press.

Charmasson, H. J.A., & Buchaca, J. (2008). Patents, Copyrights, & Trademarks for Dummies, 2nd ed. Wiley Publishing.

Carnegie, T. A. M. (2007). Integrating context into assessing US technical communication programs. Technical Communication, 54(4), 447–458.

Carter, E., & McMahon, F. (2005). Improving Employee Performance Through Workplace Coaching: A Practical Guide to Performance Management. Kogan Page.

Chaffey, D. (2008). E-Business and E-Commerce Management, 3rd ed. Prentice Hall.

Chandrashekar, S., & Benedyk, R. (2006). Accessibility vs. Usability—Where Is the Dividing Line? Contemporary Ergonomics (2006): 231–235.

Charvat, J. (2003). Project Management Methodologies: Selecting, Implementing, and Supporting Methodologies and Processes for Projects. John Wiley & Sons.

Chen, S. (2004). Strategic Management of e-Business, 2nd ed. John Wiley & Sons.

Chen, Y., Su, Y., Chen, Y., Huang, C. (2008). Design and implementation of a medical knowledge service system for cross-organization healthcare collaboration. 2008 6th IEEE Conference on Industrial Informatics (INDIN).

Choi, D. (2008). English Technical Writing Guide. Society for Technical Communication.

Christensen, C. M. (1997). The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Harvard Business School Press.

Christensen, C. M., & Raynor, M. E. (2003). The Innovator’s Solution: Creating and Sustaining Successful Growth. Harvard Business School Press.

Christopher, W. F., & Thor, C. G. (1993). Handbook for Productivity Measurement and Improvement. Productivity Press.

Chyung, Y. (2008). Foundations of Instructional Performance Technology. HRD Press.

Cirlot, J. E. (1982). A Dictionary of Symbols, 2nd ed. Philosophical Library.

Clark, D. (2008). Content Management and the Separation of Presentation and Content. Technical Communication Quarterly, 17(1), 35-60.

Clark, D. (2001). Writing (and) Corporate Growth: Texts and Technical/Social Split. Business Communications Quarterly, 64(2), 114-119.

Clark, J. (2003). Building accessible websites. New Riders Press.

Clark, R. C. (2007). Developing Technical Training: A Structured Approach for Developing Classroom and Computer-Based Instructional Materials, 3rd ed. Pfeiffer.

Clark, R. C., & Mayer, R. E. (2007). e-Learning and the Science of Instruction: Proven Guidelines for Consumers and Designers of Multimedia Learning, 2nd ed. Pfeiffer.

Clayton, B. (1982). The Other Side of Proposal Writing: People. Personnel & Guidance Journal, 60(10), 629.

Clinton, W. President Clinton’s Memorandum on Plain Language and Government Writing

Coe, M. (1996). Human Factors for Technical Communicators. John Wiley & Sons.

Cohen, G., & Cunningham, D. (1984). Creating Technical Manuals: A Step-by-Step Approach to Writing User-Friendly Instructions. McGraw-Hill.

Cohen, N. (1999). The Mentee’s Guide to Mentoring. HRD Press.

Cohen, S. (2009). From Design Into Print: Preparing Graphics and Text for Professional Printing. Peachpit Press.

Cohn, M. (2009). Succeeding with Agile: Software Development Using Scrum. Addison-Wesley Professional.

Cole, M. (1998). Cultural Psychology: A Once and Future Discipline. Harvard University Press.

Coleman, D., & Levine, S. (2008). Collaboration 2.0: Technology and Best Practices for Successful Collaboration in a Web 2.0 World. Happy About.

Coley, S. M., & Scheinberg, C. A. (2000). Proposal Writing. Sage Publications.

Collins, D. (1995). Designing Object-Oriented User Interfaces. Benjamin/Cummings.

Coltri, L. S. (2003). Conflict Diagnosis and Alternative Dispute Resolution. Prentice Hall.

Condon, W., & Butler, W. (1997). Writing the Information SuperHighway. Allyn & Bacon.

Connor, U. (1997). Contrastive Rhetoric: Cross-Cultural Aspects of Second-Language Writing. Cambridge University Press.

Connors, R. (1997). Composition-Rhetoric: Backgrounds, Theory, and Pedagogy. University of Pittsburgh Press.

Constantine, L., & Lockwood, L. (1999). Software for Use: A Practical Guide to the Models and Methods of Usage Centered Design. Addison-Wesley.

Cook, C. K. (1986). Line by Line: How to Improve your Own Writing. Houghton Mifflin.

Cook, G. (2003). Applied Linguistics. Oxford University Press.

Cook, K. C. (2007). Immersion in a digital pool: Training prospective online instructors in online environments. Technical Communication Quarterly, 16(1), 55-82.

Cook, K. C. (2002). Layered literacies: A theoretical frame for technical communication pedagogy. Technical Communication Quarterly, 11(1), 5-29.

Cooper, A. (1999). The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity. Sams Publishing.

Cooper, A., Reimann, R., & Cronin, D. (2007). About Face 3: The Essentials of User Interface Design, 3rd ed. Wiley Publishing.

Cooper, A. (2002). The Professional Image. South-Western Educational Publishing.

Cooper, J. C. (1978). An Illustrated Encyclopedia of Traditional Symbols. Thames and Hudson.

Cope, M. (2003). The Seven Cs of Consulting: The Definitive Guide to the Consulting Process. Prentice Hall.

Coppola, N. W., & Elliott, N. (2003). A behavioral framework for assessing graduate technical communication programs. Proceedings from CPTSC ’03: 30th Annual Conference of the Council for Programs in Technical and Scientific Communication.

Coppola, N. W., & Elliot, N. (2007). A technology transfer model for program assessment in technical communication. Technical Communication, 54(4), 459–474.

Coppola, N. W. (2011). Professionalization of technical communication: Zeitgeist for our age. Introduction to This Special Issue (Part 1). Technical Communication, 58(4), 277-284.

Coppola, N. W. (1999). Setting the discourse community: Tasks and assessment for the new technical communication service course. Technical Communication Quarterly, 8(3), 249–267.

Corvette, B. A. B. (2006). Conflict Management: A Practical Guide to Developing Negotiation Strategies. Prentice Hall.

Costopoulos, W. C. (2010). Commentaries Persuasion in the Courtroom. In Commentaries (pp. 384- 409).

Coupland, N., Giles, H., & Wiemann, J. M. (1991). “Miscommunication” and Problematic Talk. Sage Publications.

Courage, C., & Baxter, K. (2005). Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques. Morgan Kaufmann.

Covey, S. R. (1989) The Seven Habits of Highly Effective People. Simon & Schuster.

Covington, R., & Decker, K. (2002). Employment Law in a Nutshell, 2nd ed. West Group Publishing.

Cowan, C. (2008). XML in Technical Communication. Institute of Scientific and Technical Communicators.

Craig, J. (1980). Designing with Type: A Basic Course in Typography. Watson-Guptill.

Craig, J., & Barton, B. (1987). Thirty Centuries of Graphic Design. Watson-Guptill.

Craig, J., & Bevington, W. (1989). Working with Graphic Designers. Watson-Guptill.

Craine, K. (2000). Designing a Document Strategy. MC2 Books.

Crandall, B., Klein, G., & Hoffman, R. R. (2006). Working minds: A practitioner’s guide to cognitive task analysis. MIT Press.

Craven, R. E., & Golabowski, L. J. (2006). The Complete Idiot’s Guide to Meeting & Event Planning, 2nd ed. Alpha Books.

Creswell, J. W. (2008). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, 3rd ed. Sage Publications.

Cronbach, L., & Snow, R. (1976). Aptitudes and Instructional Methods. Irvington.

Crosby, P. B. (1979). Quality Is Free. McGraw-Hill.

Crosby, P. B. (1984). Quality Without Tears. New American Library.

Crosswhite, J. (1996). The Rhetoric of Reason. University of Wisconsin.

Crystal, D. (1997). English as a Global Language. Cambridge University Press.

Crystal, D. (1997). The Cambridge Encyclopedia of Language. Cambridge University Press.

Cullen, K. (2007). Layout Workbook: A Real-World Guide to Building Pages in Graphic Design. Rockport Publishers.

Curhan, J. R., & Elfenbein, H. A., & Eisenkraft, N. (2010). The Objective Value of Subjective Value: A Multi-Round Negotiation Study. Journal of Applied Social Psychology, 40:3 690-709.

Cutts, M., & Maher, C. (1986). The Plain English Story. Plain English Campaign.