Resources – A

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Adams, M. V. (1996). The Multicultural Imagination: “Race”, Color, and the Unconscious. Routledge.

Adler, N. J. (2007). International Dimensions of Organizational Behavior, 5th ed. Thomson Learning.

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Agosti, M. (2007). Information Access through Search Engines and Digital Libraries. Springer-Verlag.

Ahern, D.M., Clouse, A., & Turner, R. (2004). CMMI Distilled: A Practical Introduction to Integrated Process Improvement, 2nd ed. Addison-Wesley.

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Albers, M., & Kim, L. (2002). Information Design for the Small-Screen Interface: An Overview of Design Issues for Personal Digital Assistants. Technical Communication 49.1, 45-60.

Albers, M., & Kim, L. (2000). User Web Browsing Characteristics Using Palm Handhelds for Information Retrieval. Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork : 125-35.

Albers, M. J., & Mazur, B. (2003). Content & Complexity: Information Design in Technical Communications. Lawrence Erlbaum Associates.

Alfred, G. O. (2007). Audience analysis in skilled communication. AuthorHouse.

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Allen, J. (2000). Compact planning and program development: A new planning model for growing technical communication programs. Proceedings from CPTSC ’00: 27th Annual Conference of the Council for Programs in Technical and Scientific Communication.

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Allen, M. A. (2003). Starting Your Career As a Freelance Writer. Allworth Press.

Allen, R. (2002). Punctuation. Oxford University Press.

Allen, R. (2002). Spelling. Oxford University Press.

Allen, T. J., & Henn, G. (2007). The Organization and Architecture of Innovation: Managing the Flow of Technology. Butterworth-Heinemann.

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Alred, G. J., Brusaw, C. T., & Oliu, W. E. (2008). The Handbook of Technical Writing, 9th ed. St. Martin’s Press.

Alred, G. J., Brusaw, C. T., & Oliu, W. E. (2001). The Technical Writer’s Companion, 3rd ed. Bedford/St. Martin’s Press.

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Ament, K. (2003). Single Sourcing: Building Modular Documentation. William Andrew Publishing.

Ammerman, M. (1998). The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors. Productivity Press.

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Anderson, L. E., & Bolt, S. B. (2007). Professionalism: Real Skills for Workplace Success. Prentice Hall.

Anderson, P. V. (1995). Evaluating academic technical communication programs: New stakeholders, diverse goals. Technical Communication, 42(4), 628–633.

Anderson, P, V. (2006). Technical communication: A reader-centered approach, 6th ed. Wadsworth Publishing.

Andrews, D. C., & Andrews, W. D. (1988). Business communication. Macmillan.

Andrews, D. C. (1998). Technical Communication in the Global Community. Prentice Hall.

Andrews, D. C. (Ed.), (1996). International Dimensions of Technical Communication. Society for Technical Communication.

Andriole, S. J. (1992). Rapid application prototyping: The storyboarding approach to user requirements analysis, 2nd ed. QED Technical Publishing Group.

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Anson, C. M., & Forsberg, L. L. (2003). Moving Beyond the Academic Community: Transitional Stages in Professional Writing. In Peeples, T. Professional Writing and Rhetoric: Readings from the Field. (pp. 388-407) Addison Wesley Educational Publishers.

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Arnold, J. L. (2006). Disaster myths and Hurricane Katrina 2005: can public officals [sic] and the media learn to provide responsible crisis communication during disasters? Prehospital and disaster medicine, 21(1), 1–3.

Arora, A., & Nandkumar, A. (2007). Securing their Future?: Entry and Survival in the Information Security Industry. National Bureau of Economic Research.

Artemeva, N. (2008). A time to speak, a time to act: A rhetorical genre analysis of a novice engineer’s calculated risk taking. In N. Artemeva & A. Freedman (Eds.), Rhetorical Genre Studies and beyond (pp. 189-240). Inkshed.

Ash, L. (2003). The Web Testing Companion: The Insider’s Guide to Efficient and Effective Tests. John Wiley Publishing.

Asprey, L, & Middleton, M. (2003). Integrative Document & Content Management: Strategies for Exploiting Enterprise Knowledge. Idea Group Publishing.

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Austerberry, D. (2006). Digital Asset Management, 2nd ed. Focal Press.

Axson, D. A.J. (2007). Best Practices in Planning and Performance Management: From Data to Decisions, 2nd ed. John Wiley & Sons.

Axtell, R. E. (1995). Do’s and Taboos of Using English Around the World. John Wiley & Sons.

Axtell, R, E. (1998). The Do’s and Taboos of Body Language Around the World. John Wiley & Sons.