Corporate Excellence


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Campbell, John Dixon. Uptime: Strategies for Excellence in Management. Portland, OR: Productivity Press, 1995.

Christensen, Clayton M. The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Cambridge, MA: Harvard Business School Press, 1997.

Christensen, Clayton M. and Michael E. Raynor. The Innovator’s Solution: Creating and Sustaining Successful Growth. Cambridge, MA: Harvard Business School Press, 2003.

Gladwell, Malcolm. The Tipping Point: How Little Things Can Make a Big Difference. Little, Brown and Company, 2000.

Gross, Clifford M. The Right Fit: The Power of Ergonomics as a Competitive Strategy. Portland, OR: Productivity Press, 1996.

Jackson, Thomas L. Corporate Diagnosis: Setting the Global Standard for Excellence. Portland, OR: Productivity Press, 2006.

Kaplan, Robert S. and David P. Norton. The Strategy-Focused Organization. Cambridge, MA: Harvard Business School Press, 2001.

Kotter, John P. and Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Cambridge, MA: Harvard Business School Press, 1996.

Moore, Geoffrey A. Inside the Tornado: Strategies for Developing, Leveraging, and Surviving Hypergrowth Markets. New York, NY: Harper Collins, 1991.

Rogers, Everett M. Diffusion of Innovations. New York, NY: The Free Press, 1962.

Saint-Onge, Hubert and Charles Armstrong. The Conductive Organization: Building Beyond Sustainability. Burlington, MA: Elsevier Butterworth-Heinemann, 2004.

Thrasher, Harwell. Boiling the IT Frog: How to Make Your Business Information Technology Wildly Successful Without Having to Learn Anything Technical. Duluth, GA: MakingITclear, 2007.

Lifecycle Management

Grieves, Michael. Product Lifecycle Management: Driving the Next Generation of Lean Thinking: Driving the Next Generation of Lean Thinking. New York, NY: McGraw-Hill, 2005.

Lewis, Jeremy. SDLC 100 Success Secrets – Software Development Life Cycle (SDLC) 100 Most Asked Questions, SDLC Methodologies, Tools, Process and Business Models. Emereo Pty Ltd., 2008.

Saaksvuori, Antti and Anselmi Immonen. Product Lifecycle Management, 3rd ed. Berlin, Germany: Springer-Verlag, 2008.

Maturity Models

Ahern, D.M., A. Clouse, and R. Turner. CMMI Distilled: A Practical Introduction to Integrated Process Improvement, 2nd ed. Reading, MA: Addison-Wesley, 2004.

Smith, H. and P. Fingar. Process Management Maturity Models. 2004.


Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World Class Performance. Productivity Press, 2006.

Hubbard, Douglas W. How to Measure Anything: Finding the Value of “Intangibles” in Business. Hoboken, NJ: John Wiley & Sons, 2007.

Littlefield, David. Metric Handbook, 3rd ed. Burlington, MA: Architectural Press, 2008.

Schnapper, Mel and Steven C. Rollins. Value-Based Metrics for Improving Results: An Enterprise Project Management Toolkit. J. Ross Publishing, 2006.

Tullis, Thomas and William Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Burlington, MA: Morgan Kaufmann, 2008.

Six Sigma

Barney, Matt, and Tom McCarty. The New Six Sigma: A Leader’s Guide to Achieving Rapid Business Improvement and Sustainable Results. Upper Saddle River, NJ: Prentice Hall, 2003.

Breyfogle III, Forrest W. Implementing Six Sigma: Smarter Solutions Using Statistical Methods. New York, NY: John Wiley & Sons, 1999.

Brue, Greg. Six Sigma for Managers. New York, NY: McGraw-Hill, 2002.

Frederico, Mary and Renee Beaty. Rath & Strong’s Six Sigma Pocket Guide. New York, NY: McGraw-Hill, 2003.

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