Ogilvy, David. Ogilvy on advertising. New York, NY: Vintage Books, 1985.


International Association of Business Communicators. Without bias: A guidebook for nondiscriminatory communication. San Francisco, CA: IABC, 1977.

Maggio, Rosalie. The bias-free word finder: A dictionary of Nondiscriminatory Language. Boston, MA: Beacon Press, 1991.

Maggio, Rosalie. Talking about people: A guide to fair and accurate language. Phoenix, AZ: Oryx Press, 1997.

Miller, Casey, and Kate Swift. The handbook of nonsexist writing, 2nd ed. New York, NY: Harper and Row, 1988.

Schwartz, Marilyn. Guidelines for bias-free writing. Bloomington, IN: Indiana University Press, 1995.


Barrass, Robert. Writing at work: A guide to better writing in administration, business and management. London: Routledge, 2002.

Eisenberg, Eric M., H.L. Goodall, and Angela Trethewey. Organizational communication: Balancing creativity and constraint, 5th ed. Bedford/St. Martin’s, 2006.

Forsythe, Patrick. Persuasive business writing. Oxford, UK: How To Books, 2002.

Harty, Kevin J. Strategies for business and technical writing,  6th ed. Longman, 2007.

Jewinski, E. and J. Jewinski. How to write an executive summary. Ottawa, ON: University of Ottawa Press, 1990.

Miller, Katherine. Organizational communication: Approaches and processes, 5th ed. Wadsworth Publishing, 2008.

Business Communication

Andrews, D. C., and W. D. Andrews. Business communication. New York, NY: Macmillan, 1988.

DiSanza, James R. and Nancy J. Legge. Business and professional communication: Plans, processes, and performance, 4th ed. Allyn & Bacon, 2008.

Guffey, Mary Ellen. Business communication: Process and product, 6th ed. South-Western College Pub, 2007.

Krizan, A.C. “Buddy,” et al. Business communication, 7th ed. South-Western College Pub, 2007.

Locker, Kitty O. and Stephen Kyo Kaczmarek. Business communication, 4th ed. McGraw-Hill, 2008.

Business Plan

DeThomas, Arthur R. Writing a convincing business plan, 2nd ed. Hauppauge, NY: Barron’s Educational Series, 2001.

Farina-Doheny, Stephen. (1991).Creating a Text/ Creating a Company: The role of a text in the rise and decline of a new organization. Charles Bozeman and James Paradis (Ed.), Textual dynamics of the professions (306-335). Madison: The University of Wisconsin Press.

In 1982, students from Northland State University, a technological institution, developed a business plan to begin a microcomputer software company.  The company’s business plan was accepted into a business incubator program; the Start-Up project.  The business plan presented goals and strategies to fulfill the goals.  The plan did not include a product, capital, location, or machines. However, the plan persuaded individuals to respond to create the physical, commercial and interpersonal factor that define an organization without key substantial elements. The article was a case study that examined the business plan and the failure of the company. The study will show the transactional feature of the plan was the basis for the constructive but yet destructive influence.

Communication Technology

Grant, August E. and Jennifer H. Meadows. Communication technology update and fundamentals, 11th ed. Burlington, MA: Focal Press, 2008.

Jonassen, David H. The technology of Text. Englewood Cliffs, NJ: Educational Technology Publications, 1985.

Marabito, Michael and Barbara Morgenstern. The new communications technologies, Fifth Edition: Applications, Policy, and Impact, 5th ed. Burlington, MA: Focal Press, 2008.

Computer Software

Adams, K.I., I.M. Halasz, and R.J. Adams. Handbook for developing computer user manuals. Lexington, MA: Heath, 1986.

Barker, Thomas T. Writing Software Documentation: A Task-Oriented Approach, 2nd ed. Needham Heights: Pearson Education, 2002.

Barrett, Edward. Text, ConText, and HyperText: Writing With and For the Computer. Cambridge, MA: MIT Press, 1989.

Bremer, Michael. The User Manual Manual. Concord: UnTechnical Press, 1999.

Brockmann, R. John. Writing Better Computer User Documentation: From Paper to Hypertext, 2nd ed. New York, NY: John Wiley & Sons, 1990.

Cohen, Gerald and Donald Cunningham. Creating Technical Manuals: A Step-by-Step Approach to Writing User-Friendly Instructions. New York, NY: McGraw-Hill, 1984.

Gordon, Manuel. Documenting APIs and SDKs (DVD). Third Wave Studios, 2003.

Haydon, Leslie M. The Complete Guide to Writing & Producing Technical Manuals. Wiley-Interscience, 1995.

McGee, Brad. Documenting Software. Cincinnati, OH: Writer’s Digest Books, 1984.

O’Keefe, Sarah S. and Alan S. Pringle. Technical Writing 101: A Real-World Guide to Planning and Writing Technical Documentation. Scriptorium Press, 2000.

Price, Jonathan and Henry Korman. How to Communicate Technical Information: A Handbook of Software and Hardware Documentation. Menlo Park, CA: Benjamin-Cummings, 1993.

Robinson, Patricia A. and Ryn Etter. Writing and Designing Manuals, 3rd ed. CRC Press, 2000.

Simpson, Henry and Steven M. Casey. Developing Effective User Documentation: A Human Factors Approach. New York, NY: McGraw-Hill, 1988.

Weiss, Edmond H. How to Write Usable User Documentation. Phoenix, AZ: Oryx, 1991.


Chaffey, Dave. E-Business and E-Commerce Management, 3rd ed. Prentice Hall, 2008.


Amott,Lyndsey. (2003). Retrieved from<http://www.

Technical writing may pose a dilemma for writers, companies, readers or students. However, contains pertinent information to assist persons searching for information on technical writing. Companies can discover information on hiring writers and the expectations of writers they employ. Information on becoming a technical writer is included, in addition to information on careers in technical writing. The website is informative and provides detailed information on the writing process, common errors, as well as document design. I would recommend this website to educators, students, writers and companies as an online tool for technical writing information.

Britton, W. Earl. (1965). What is Technical Writing? . College Composition and Communication, 16.2 Retrieved from JSTOR database

What is Technical Writing?, applies  the general definition of technical writing to the field of engineering, scientific English, scientific communication and report writing.  Technical writing clarifies the tasks of teachers and authors of technical writing. The definition is categorized into four parts: subject matter, linguistics, type of thought process and purpose. The important distinction is that the characteristic of technical writing lies in the author, to relay a specific meaning that is clear and concise to the reader. The article is brief, however useful for students interested in the technical writing field.

Freedman, Morris. (1959). Technical writing, Anyone?. College Composition and Communication, 10.1. Retrieved from JSTOR  database

Technical writing is an independent profession that has yet to be discovered.  There are many companies that are developing divisions committed to various types of writing and editing. The focus of this article is the capacity in which technical writing holds.  The detailed background information on technical writing, informs writers of the necessity and desire for technical writers used in companies today.  It explores writing among civilized, educated and mechanical needs.  The article commends the development, advancement and needs of technical writers as a profession, which will continue to cultivate in society.

Graves, Heather, and Roger Graves. A Strategic Guide to Technical Communication. Peterborough, ON, CN: Broadview Press, 2007.

Perlin, Neil. (2007) Writing Becomes Industrial. Intercom, 17-20

Intercom, the magazine from the Society for Technical Communication, is published to provide innovating ideas in conjunction with technology and technical writing. Writing Becomes Industrial, expresses its position on writing aids such as templates and style sheets. The author discusses his development as a writer and how the writing aides have assisted him in the field of technical communication. The article consists of essential background information in reference to templates, style sheets, and style guides. The purpose is to inform writers on the importance of using writing aides, how to create them and when to use them.  Technology continues to advance and writers have to be eager to learn new information. This article provides quality information on the writing aids that is valuable to writing.



Browning, Beverly A. Grant Writing for Dummies, 3rd ed. Hoboken, NJ: Wiley Publishing, 2008.

Coley, Soraya M. and Cynthia A. Scheinberg. Proposal Writing. Thousand Oaks, CA: Sage Publications, 2000.

Hall, Mary S. and Susan Howlett. Getting Funded: The Complete Guide to Writing Grant Proposals, 4th ed. Portland, OR: Portland State University, 2003.

Johnson-Sheehan, Richard. Writing Proposals, 2nd ed. Longman, 2007.

Karsh, Ellen and Arlen Sue Fox. The Only Grant-Writing Book You’ll Ever Need: Top Grant Writers and Grant Givers Share Their Secrets, revised ed. New York, NY: Carroll & Graf Publishers, 2006.

Miner, Jeremy T. and Lynn E. Miner. Models of Proposal Planning and Writing. Praeger Paperback, 2005.

Sant, Tom. Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts, 2nd ed. New York, NY: AMACOM, 2004.

Thompson, Waddy. The Complete Idiot’s Guide to Grant Writing, 2nd ed. New York, NY: Penguin Group, 2007.

History of TechComm

Baron, Naomi S. Alphabet to Email: How Written English Evolved and Where It’s Heading. London/New York, NY: Routledge, 2000.

Berlin, J. A Short History of Writing: From Ancient Greece to Twentieth-Century America. David, CA: Hermagoras Press, 1997.

Berlin, J. Writing Instruction in Nineteenth-Century American Colleges. Carbondale, IL: Southern Illinois University Press, 1984.

Bolter, J.D. Writing Space: The Computer, Hypertext, and the History of Writing. Hillsdale, NJ: Lawrence Erlbaum Associates, 1991.

Brockmann, R. John. From Millwrights to Shipwrights to the Twenty-First Century: Explorations in a History of Technical Communication in the United States. Creskill, NJ: Hampton Press, 1996.

Gage, John. Color and Culture: Practice and Meaning from Antiquity to Abstraction. Boston, MA: Little, Brown and Company, 1999.

Kynell, Teresa and Michael G. Moran. Three Keys to the Past: The History of Technical Communication. Stamford, CT: Ablex Publishing, 1999.

Kynell, Teresa C. and Wendy Krieg Stone. Scenarios for Technical Communication: Critical Thinking and Writing. Boston, MA: Allyn & Bacon, 1999.

Longo, Bernadette. Spurious Coin: A History of Science, Management, and Technical Writing. Albany, NY: State University of New York, 2000.

Megga, P.B. The History of Graphic Design, 2nd ed. New York, NY: Van Nostrand Reinhold, 1992.

Tebeaux, Elizabeth. The Emergence of a Tradition: Technical Communication in the English Renaissance, 1475–1640. Amityville, NY: Baywood Publishing, 1996.

Industry-Specific (Defense)

Rice, Walter. How to Prepare Defense-Related Scientific and Technical Reports: Guidance for Government, Academia, and Industry. New York, NY: John Wiley & Sons, 2007.

Industry-Specific (Education)

Gorlewski, David. (2010). Overflowing but underused: portfolios as a means of program evaluation and student self-assessment. English Journal, 99, 97-102.

The goal of this article is to inform students on the importance of their own literacy. The article addresses a specific audience of English language arts teachers (ELA).  Completed assigned tasks, test and essays can be collected; and a working portfolio can be created as a method for evaluation for students in the ELA classroom. The article argues that a working portfolio that is maintained in a ELA classroom can assist teachers in evaluating their own program and aide students with a self-assessment process. The students work can be seen as a direct growth or failure in the class. In terms of content knowledge and proficiency, portfolio will show students what they did and how well they did it.

Priest, Cheryl (2010). The benefits of developing a professional portfolio. Young           Children, 65, 92-97.

Tracking your development, developing your philosophy and sharing your beliefs are all characteristics of building a portfolio. The article asserts the essential components and the importance of creating a portfolio. Four things to consider when building a portfolio: the benefits of a portfolio; what to include; knowing your portfolio and your presentation. With thousands of college students graduating every semester, a well-organized portfolio can assist new graduates express and facilitate their experiences during the interview process. A portfolio is a documentary of your growth and development. A carefully prepared portfolio will reflect who you are as a professional. The article is descriptive and informative giving good essential information on a portfolio. The information can be utilized by college students, teachers and employers.

Tice, Terrence N.(1995) Portfolios. The Education Digest, 60,36-38

Tice discusses the instruction research project performed on portfolios. The article states that portfolios are used as a method of evaluation, formative and summative, but an old idea that time has come. Two authors assisted a small French class for over a period of 6-months, during their research they discovered that the teachers held that portfolios were to be related specially to content, however the use conflicted with traditional activities. The research discovered that a considerable large amount of portfolio work was reported in language arts and students found difficulty in performing to their normal expectations.

Industry-Specific (Electrical/Electronics)

Payne, John C. The Marine Electrical and Electronics Bible. Dobbs Ferry, NY: Sheridan House, 2007.

Sales, H. E. Professional Communications in Engineering. New York, NY: Palgrave/Macmillan, 2007.

Industry-Specific (Engineering)

Davies, John W. Communication for Engineering Students. London, UK: Longman, 1996.

Industry-Specific (Environment/Risk)

Gonzales, Daniel et al. Navy/OSD Collaborative Review of Acquisition Policy for DoD C3I and Weapon Programs. Santa Monica, CA: Rand, 2007.

Jain, Theresa B. Photographic Handbook for Comparing Burned and Unburned Sites within a Dry Forested and Grassland Mosaic: A Tool for Communication, Calibration, and Monitoring Post-fire Effects. Fort Collins, CO: United States Department of Agriculture, Forest Service, Rocky Mountain Research Station, 2007.

National Research Council. Review of the U.S. Climate Change Science Program’s Synthesis and Assessment Product 5.2. Washington, DC: National Academies, 2007.

Sammarco, John J. et al. A Technology Review of Smart Sensors with Wireless Networks for Applications in Hazardous Work Environments. Pittsburgh, PA: Department of Health and Human Services, 2007.

Simmons, Michele W. Participation and Power: Civic Discourse in Environmental Policy Decisions. Albany, NY: State University of New York, 2007.

Industry-Specific (Government)

Allison, Libby and Miriam F. Williams. Writing for the Government. Longman, 2007.

Myers, Judith Gillespie. Plain Language in Government Writing: A Step-by-Step Guide. Vienna, VA: Management Concepts, 2008.

Industry-Specific (Health/Medical)

European Commission. Medical and Health Research: A Special Eurobarometer Public Survey. Luxembourg: European Communities, 2007.

Heifferon, Barbara A. Writing in the Health Professions. Longman, 2004.

Iles, Robert L. Guidebook to Better Medical Writing, revised. Iles Publications, 2003.

Stuart, Mark C. (ed.). The Complete Guide to Medical Writing. London, UK: Pharmaceutical Press, 2007.

Industry-Specific (Information Security)

Arora, Ashish, and Anand Nandkumar. Securing their Future?: Entry and Survival in the Information Security Industry. Cambridge, MA: National Bureau of Economic Research, 2007.

Benedict, Leith A. Converging the Networks. Carlisle Barracks, PA: U.S. Army War College, 2007

Industry-Specific (Law)

McElhaney, James W. (2008). Style Matters: Write Briefs as if They Could Win Your Case- Because They Can. ABA Journal, 94. Retrieved from Legal Trac database.

This article emphasizes the importance of technical writing skills as it relates to writing briefs for court cases, and concludes that style and tone of briefs are instrumental  to successfully defending legal cases. Legal writing is described as formal, and relates to a specific reader, the judge. The reader is advised that clarity and simplicity, the active voice, and highlighting major points are instrumental to pertinent legal briefs. By far, writing is a very large part of the legal profession and extensive writing skills are a mandatory requirement. In addition to advising on simplicity, clarity, and brevity, this article reassures law students and young lawyers that exceedingly formal writing is counteractive to becoming a proficient brief writer. Rather, it is explained that a brief should be straightforward and the judge to see the events and the case as the authors intends.

Oppenheimer, Steven. (2008). Patent Careers for Technical Writers, Engineers, Scientists, and Medical Professionals-Part 2. Oppenheimer Communications.

This article introduces a legal career that utilizes the skills of technical writers. The author is an experienced technical writer who accepted work within a law firm; therefore he establishes himself as an authority on the legal career opportunities for technical writers. The relation of technical writing skills to a technical specialist or patent agent position within a law firm is compared in the entire the article. Technical writers with a bachelor’s degree and experience are the most desirable candidates, and the article compares the income potential of a technical specialist or patent agent as comparable to that of a senior-level technical writer.  Emphasis is placed upon the fact that the same skills desired in a technical writer are the same for an agent and an attorney. A quick grasp of technology as well as critical thinking and writing skills are well sought after traits in desirable candidates. This article is relevant to technical writers and law school as if offers another pathway for employment and gaining experience. In addition to explaining the attractive traits of a technical writer and patent agent, the article expands upon this alternate career by exploring the option of law school. The more options that technical writers have the more progress the profession can make. The results are more employment and advancement opportunities, expanding opportunities for technical writers.

Industry-Specific (Regulated Industries)

Wood, Linda Fossati and MaryAnn Foote (eds.). Targeted Regulatory Writing Techniques: Clinical Documents for Drugs and Biologics. Birkhauser Basel, 2008.

Industry-Specific (Science/Technology)

Beall, H. and J. Trimbur. A Short Guide to Writing about Chemistry, 2nd ed. New York, NY: Longman, 2000.

Bucci, Massimiano, and Bruce V. Lewenstein. Handbook of Public Communication of Science and Technology. London, UK: Routledge, 2007.

Dawkins, Richard (ed.). The Oxford Book of Modern Science Writing. New York, NY: Oxford University Press, 2008.

Gross, Alan, Joseph Harmon, and Michael Reidy. Communicating Science: The Scientific Article from the 17th Century to the Present. New York, NY: Oxford University Press, 2002.

Hancock, Elise. Ideas into Words: Mastering the Craft of Science Writing. Baltimore, MD: The Johns Hopkins University Press, 2003.

Kinsley, K. A Student Handbook for Writing in Biology. Sunderland, MA: Sinauer Associates, 2002.

Kirkman, John. Good Style: Writing for Science and Technology. New York, NY: E&FN Spon, 1992.

Lebrun, Jean-Luc. Scientific Writing: A Reader and Writer’s Guide. Singapore: World Scientific Publishing Company, 2007.

Matthews. Janice R., et al. Successful Scientific Writing: a Step-by-Step Guide for the Biological and Medical Sciences, 3rd ed. Cambridge, UK: Cambridge University Press, 2008.

Peat, Jennifer et al. Scientific Writing: Easy When You Know How. London, UK: BMJ Books, 2002.

Pechenik, J. A. A Short Guide to Writing about Biology. 4th ed. New York, NY: Longman, 2001.

Penrose, A. M. and S.B. Katz. Writing in the Sciences: Exploring the Conventions of Scientific Discourse, 2nd ed. Boston, MA: Bedford/St. Martin’s, 2004.

Perelman, Leslie and Edward Barrett. The Mayfield Handbook of Technical and Scientific Writing. McGraw-Hill, 1997.

Roberts, Helen Silyn. Writing for Science and Engineering: Papers, Presentations and Reports. Woburn, MA: Butterworth-Heinemann, 2002.

Rubens, Philip. Science & Technical Writing: A Manual of Style, 2nd ed. New York, NY: Routledge, 2000.

VanAlstyne, Judith S. Professional and Technical Writing Strategies: Communicating in Technology and Science, 6th ed. Prentice Hall, 2004.

Worsley, Dale and Bernadette Meyer. The Art of Science Writing. New York, NY: Teachers & Writers Collaborative, 2007.

Young, Petey. Writing and Presenting in English: The Rosetta Stone of Science. New York, NY: Elsevier, 2007.


Haight, Marilyn. The Instruction Writer’s Guide: How to Explain How to Do Anything. Worded Write, 2008.


Andrews, D. C. Technical Communication in the Global Community. Upper Saddle River, NJ: Prentice Hall, 1998.

Andrews, Deborah C. (ed.). International Dimensions of Technical Communication. Arlington, VA: Society for Technical Communication, 1996.

Jung, C.K. Effective Technical Writing for Korean Scientists and Engineers. Arlington, VA: Society for Technical Communication, 2007.


Bly, Robert. The Copywriter’s Handbook: A Step-by-Step Guide to Writing Copy That Sells, 3rd ed. New York, NY: Owl Books, 2005.

Brown, Stephen. Marketing Writing. Sage Publications, 2005.

Brown, Stephen. Writing Marketing: Literary Lessons from Academic Authorities. London, UK: Sage Publications, 2005.

Einsohn, Amy. The Copyeditor’s Handbook: A Guide for Book Publishing and Corporate Communications. Berkeley, CA: University of California Press, 2006.

Gettins, Dominic. How to Write Great Copy: Learn the Unwritten Rules of Copywriting, 2nd ed. London, UK: Kogan Page, 2006.

Kranz, Jonathan. Writing Copy for Dummies. Hoboken, NJ: Wiley Publishing, 2004.

McLuan, Marshall and Lewis H. Lapham. Understanding Media: The Extensions of Man. Cambridge. MA: MIT Press, 1964.

Mill, David. Content is King: Writing and Editing Online (Emarketing Essentials). Burlington, MA: Butterworth-Heinemann, 2005.

Moore, Geoffrey A. Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers. New York, NY: Harper Collins, 1991.

Slaunwhite, Steve. The Everything Guide To Writing Copy: From Ads and Press Release to On-Air and Online Promos: All You Need to Create Copy That Sells. Adams Media, 2007.

Sugarman, Joseph. The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America’s Top Copywriters. Hoboken, NJ: John WIley & Sons, 2006.

Wheeler, Alina. Designing Brand Identity: A Complete Guide to Creating, Building, and Maintaining Strong Brand, 2nd ed. Hoboken, NJ: John Wiley & Sons, 2006.


Carroll, John M. Minimalism Beyond the Nurnberg Funnel. Cambridge, MA: MIT Press, 1998.

Carroll, John M. The Nurnberg Funnel: Designing Minimalist Instruction for Practical Computer Skill. Cambridge, MA: MIT Press, 1990.

Mobile Devices

Ballard, Barbara. Designing the Mobile User Experience. West Sussex, UK: John Wiley & Sons, 2008.

Bhomik, Achintya, Zili Li, and Philip J. Bos (eds.). Mobile Displays: Technology and Applications. West Sussex, UK: John Wiley & Sons, 2008.


Varchol, Douglas J. The Multimedia Scriptwriting Workshop. San Francisco, CA: Sybex, Inc., 1996.

Vaughn, Tay. Multimedia: Making It Work, 3rd ed. Berkeley, CA: Osborne McGraw-Hill, 1996.

Online Documentation/Help

Anderson, Daniel, Bret Benjamin, Bill Paredes-Holt. Connections: A Guide to On-Line Writing. Boston, MA: Allyn & Bacon, 1998.

Boggan, Scott, David Farkas, and Joe Welinske. Developing Online Help for Windows. Carmel, IN: Sams Publishing, 1993.

Hackos, JoAnn T. and Dawn M. Stevens. Standards for Online Communication. New York, NY: John Wiley & Sons, 1997.

Horn, Robert. Mapping Hypertext. Lexington, MA: Lexington Institute, 1989.

Horton, William K. Designing and Writing Online Documentation, 2nd ed. New York, NY: John Wiley & Sons, 1994.

McAleese, Ray and Catherine Green. Hypertext: State of the Art. Norwood, NJ: Ablex Publishing, 1990.

McKnight, Cliff, Andrew Dillon, and John Richardson. Hypertext in Context. Cambridge, UK: Cambridge University Press, 1991.

Nielsen, Jakob. Hypertext and Hypermedia. San Diego, CA: Academic Press, 1990.


Page, Stephen. Best Practices in Policies and Procedures, 3rd ed. Westerville, OH: Process Improvement Publishing, 2007.

Page, Steve and Stephen Page. 7 Steps to Better Written Policies and Procedures, 5th ed. Westerville, OH: Process Improvement Publishing, 2008.

Peabody, Larry. How to Write Policies, Procedures & Task Outlines: Sending Clear Signals in Written Directions, 3rd ed. Writing Services, 2006.

Wieringa, Douglas, Christopher Moore, and Valerie Barnes. Procedure Writing: Principles and Practices, 2nd ed. Battelle Press, 1998.


Baverstock, Alison. Publicity, Newsletters, and Press Releases. Oxford: Oxford University Press, 2002.

Foster, John. Effective Writing Skills for Public Relations, 4th ed. Philadelphia, PA: Kogan Page US, 2008.


Leech, Thomas. How to Prepare, Stage, and Deliver Winning Presentations, 3rd ed. New York, NY: AMACOM, 2004.


Crystal, David. The Cambridge Encyclopedia of Language. New York, NY: Cambridge University Press, 1997.

Microsoft Corporation. Microsoft Manual of Style for Technical Publications, 3rd ed. Redmond, WA: Microsoft Press, 2004.

Microsoft Corporation. Microsoft Press Computer Dictionary, 5th ed. Redmond, WA: Microsoft Press, 2002.

Newton, Harry. Newton’s Telecom Dictionary: Covering Telecommunications, Networking, Information Technology, Computing and the Internet, 20th ed. Gilroy: CMP Books, 2004.

Sabin, William A. The Gregg Reference Manual, 10th ed. New York, NY: McGraw-Hill, 2004.

Schultz, Susan I. et al. The Digital Style Guide. Burlington, MA: Digital Press, 1993.

Schultz, Susan I. et al. The Digital Technical Documentation Handbook. Burlington, MA: Digital Press, 1993.

Sun Technical Publications. Read Me First! A Style Guide for the Computer Industry, 2nd ed. Prentice Hall PTR, 2003.

University of Chicago Press. The Chicago Manual of Style, 15th ed. Chicago, IL: University of Chicago Press, 2003.


Blicq, R. and L. Moretto. Guidelines for Report Writing, 3rd ed. Scarborough, ON: Prentice Hall Canada Ltd., 1995.

Haverill, Lawrence R. and Thomas L. Kraft. Technical Report Standards: How to Prepare and Write Technical Reports. Rockville, MD: Banner Books, 1977.

Riordan, Daniel and Steven E. Pauley. Technical Report Writing Today, 9th ed. Heinle, 2004.


Ehrlich, Henry. Writing Effective Speeches. Reed Press, 2004.

Visual Media

Friedmann, Anthony. Writing for Visual Media, 2nd ed. Burlington, MA: Focal Press, 2006.


Bonime, Andrew and Ken C. Pohlmann. Writing for New Media: The Essential Guide to Writing for Interactive Media, CD-ROMs, and the Web. John Wiley & Sons, 1998.

Booher, Dianna. E-Writing: 21st Century Tools for Effective Communication. New York, NY: Pocket Books, 2001.

Brody, Marilynn. Creating Text on the Web: A Beginner’s Guide. CyberRead Publishing, 2003.

Brody, Marilynn. Creating Text on the Web: Advanced Techniques. CyberRead Publishing, 2003.

Condon, William and Wayne Butler. Writing the Information SuperHighway. Boston, MA: Allyn & Bacon, 1997.

Dorner, Jane. Creative Web Writing. London, UK: A & C Black, 2002.

Dorner, Jane. Writing for the Internet. Oxford: Oxford University Press, 2002.

Garrand, Timothy. Writing for Multimedia and the Web: A Practical Guide to Content Development for Interactive Media, 3rd ed. Burlington, MA: Focal Press, 2006.

Hammerich, Irene and Claire Harrison. Developing Online Content: the Principles of Writing and Editing for the Web. New York, NY: John Wiley & Sons, 2002.

Harrison, Claire. Developing Online Content: The Principles of Writing and Editing for the Web. New York, NY: John Wiley & Sons, 2002.

Price, Jonathan and Lisa Price. Hot Text: Web Writing that Works. Indianapolis, IN: New Riders Press, 2002.

Redish, Janice (Ginny). Letting Go of the Words: Writing Online Content that Works, 1st ed. San Francisco, CA: Morgan Kaufmann, 2007.

Stamou, Giorgous and Stefanos Kollias. Multimedia Content and the Semantic Web: Standards, Methods and Tools. West Sussex, UK: John Wiley & Sons, 2005.

Tomsen, Mai-lan. Killer Content: Strategies for Web Content and E-Commerce. Reading, MA: Addison-Wesley, 2000.

White Papers

Stelzner, Michael A. Writing White Papers: How to Capture Readers and Keep Them Engaged. Poway, CA: WhitePaperSource Publishing, 2006.