Knowledge Management

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Asprey, Len and Michael Middleton. Integrative Document & Content Management: Strategies for Exploiting Enterprise Knowledge. Hershey, PA: Idea Group Publishing, 2003.

Boiko, Bob. Content Management Bible, 2nd ed. Indianapolis, IN: Wiley Publishing, 2004.

Forquer, Bill, Peter Jelinski, and Tom Jenkins. Enterprise Content Management Solutions: What You Need to Know. Waterloo, ON, CN: Open Text Corporation, 2005.

Hackos, JoAnn T. Content Management for Dynamic Web Delivery. Hoboken, NJ: John Wiley & Sons, 2002.

Hasanali, Farida and Paige Leavitt. Content Management: A Guide for Your Journey to Knowledge Management Best Practices. Houston, TX: American Productivity & Quality Center, 2003.

Jenkins, Tom, Walter Koehler, and John Shackleton. Enterprise Content Management Methods: What You Need to Know. Waterloo, ON: Open Text Corporation, 2005.

Mauthe, Adreas and Peter Thomas. Professional Content Management Systems: Handling Digital Media Assets. West Sussex, UK: John Wiley & Sons, 2004.

Nakano, Russell. Web Content Management: A Collaborative Approach. Boston, MA: Addison-Wesley, 2001.

Rawlins, Nathan. Web Content Management for Dummies. Indianapolis, IN: Wiley Publishing, 2008.

Rockley, Ann. Managing Enterprise Content: A Unified Content Strategy. Indianapolis, IN: New Riders Publishing, 2003.

White, Martin. The Content Management Handbook (Become an Expert). Curtain University Books, 2005.

Digital Assets/Rights

Austerberry, David. Digital Asset Management, 2nd ed. Oxford, UK: Focal Press, 2006.

Van Tassel, Joan. Digital Rights Management: Protecting and Monetizing Content. Oxford, UK: Focal Press, 2006.


Adam, Azad. Implementing Electronic Document and Record Management Systems. Boca Raton, FL: Auerbach Publications, 2007.

Lips, Cathy Connor. Effective Publications Management: Keeping Print Communications on Time, on Budget, on Message. New York, NY: Allworth Press, 2007.

Read, Judy and Mary Lea Ginn. Records Management, 8th ed. South-Western Educational Publishing, 2006.

Robitaille, Denise E. Document Control: A Simple Guide to Managing Documentation. Chico, CA: Paton Press, 2005.

Sutton, Michael J.D. Document Management for the Enterprise: Principles, Techniques, and Applications. John Wiley & Sons, 1996.


Dalkir, Kimiz. Knowledge Management in Theory and Practice. Oxford, UK: Elsevier Butterworth-Heinemann , 2006.

Drucker, Peter F., et al. Harvard Business Review on Knowledge Management, 6th ed. Boston, MA: Harvard Business School Press, 1998.

Frappaolo, Carl. Knowledge Management, 2nd ed. West Sussex, UK: Capstone Publishing, 2006.

Galliers Robert D. and Dorothy E. Leidner (eds.). Strategic Information Management: Challenges and Strategies in Managing Information Systems, 3rd ed. Oxford, UK: Butterworth-Heinemann, 2003.

Groff, Todd R. and Thomas P. Jones. Introduction to Knowledge Management: KM in Business. Burlington, MA: Butterworth-Heinemann, 2003.

Rumizen, Melissie Clemons. The Complete Idiot’s Guide to Knowledge Management. Madison, WI: Alpha Books, 2001.

Shockley-Zalabak, Pamela S. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values, 7th ed. Allyn & Bacon, 2008.

Spinuzzi, C. Network: Theorizing Knowledge Work in Telecommunications. New York, NY: Cambridge University Press, 2008.

Sullivan, Neil F. Technology Transfer: Making the Most of Your Intellectual Property. Cambridge, UK: Cambridge University Press, 1996.

Tiwana, Amrit. The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms, 2nd ed. Upper Saddle River, NJ: Prentice Hall, 2002.

Knowledge Transfer

Speser, Phyllis L. The Art and Science of Technology Transfer. Hoboken,NJ: John Wiley & Sons, 2006.

Von Krough, Georg, Kazuo Ichijo, and Ikujiro Nonaka. Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation. New York, NY: Oxford University Press, 2000.


Inmon, William H., Bonnie O’Neil, and Lowell Fryman. Business Metadata: Capturing Enterprise Knowledge. Burlington, MA: Morgan Kaufmann, 2007.


O’Sullivan, Kevin (ed.). Strategic Knowledge Management in Multinational Organizations. Hershey, PA: Information Science Reference, 2007.


Lambe, Patrick. Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness. Chandos Publishing (Oxford), 2007.


Applehans, Wayne, Alden Globe, and Greg Laugero. Managing Knowledge: A Practical Web-Based Approach. Boston, MA: Addison-Wesley Longman, 1999.

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