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Ferraro, Gary P. The Cultural Dimension of International Business. Englewood Cliffs, NJ: Prentice Hall, 1997.

Randlesome, Collin et al. Business Cultures in Europe. Boston, MA: Butterworth-Heinemann, 1990.

Tromenaars, Fons. Riding the Waves of Culture: Understanding Cultural Diversity in Business. London, UK: Nicholas Brealey Publishing, 1998.

Wiseman, Richard and Robert Shuter (ed.). Communicating in Multinational Organizations. Thousand Oaks, CA: Sage Publications, 1994.


Axtell, Roger E. Do’s and Taboos of Using English Around the World. New York, NY: John Wiley & Sons, 1995.

Axtell, Roger E. The Do’s and Taboos of Body Language Around the World. New York, NY: John Wiley & Sons, 1998.

Hagar, Peter J. and H.J. Scheiber (eds.). Managing Global Communication in Science and Technology. Wiley Interscience, 2000.

Martin, Jeanette S. and Lillian H. Chaney. Global Business Etiquette: A Guide to International Communication and Customs. Westport, CT: Praeger, 2008.

Niemeier, Susanne, Charles P. Campbell, and Rene Dirven (eds.). The Cultural Context in Business Communication. Amsterdam, The Netherlands: John Benjamins Publishing, 1998.

Reynolds, Sana and Deborah Valentine. Guide to Cross-Cultural Communication. Prentice Hall, 2003.

Scollon, Ron and Suzanne Wong Scollon. Intercultural Communication. Malden, MA: Blackwell Publishers, 1995.

Ting-Toomey, Stella (ed.). The Challenge of Facework: Cross-Cultural and Interpersonal Issues. Albany, NY: State University of New York Press, 1994.

Victor, David A. International Business Communication. New York, NY: Harper Collins, 1992.


Adams, Michael Vannoy. The Multicultural Imagination: “Race”, Color, and the Unconscious. New York, NY: Routledge, 1996.

Bennett, Milton J. (ed.). Basic Concepts of Intercultural Communication: Selected Readings. Yarmouth, ME: Intercultural Press, 1998.

Berlitz, Charles. Native Tongues. New York, NY: Grosset & Dunlap, 1982.

Bray, Francesca, and Vera Dorofeeva-Lichtmann. Graphics and Text in the Production of Technical Knowledge in China: The Warp and the Weft. Boston, MA: Brill, 2007.

Esposito, Anna. Verbal and Nonverbal Communication Behaviors: COST Action 2102 International Workshop , Vietri sul Mare, Italy, March 29-31, 2007: Revised Selected and Invited Papers. New York, NY: Springer, 2007.

Garzone, G., and Cornelia Ilie. The Use of English in Institutional and Business Settings: An Intercultural Perspective. New York, NY: Peter Lang, 2007.

Gudykunst, William. Cross-Cultural and Intercultural Communication. Sage Publications, 2003.

Hofstede, Geert. Cultures and Organizations: Software of the Mind. New York, NY: McGraw-Hill. 1997.

Kachru, Braj B. (ed.). The Other Tongue: English across Cultures, 2nd ed. Chicago, IL: University of Illinois Press, 1992.

Katzner, Kenneth. The Languages of the World. New York, NY: Routledge & Kegan Paul Ltd., 1995.

Norales, Francisca O. Cross-Cultural Communication: Concepts, Cases and Challenges. Cambria Press, 2006.

Scott, J. Blake, Bernadette Longo, and Katherine V. Wills. Critical Power Tools: Technical Communication and Cultural Studies. New York, NY: State University of New York, 2007.

Shweder, Richard A. Thinking Through Cultures: Expeditions in Cultural Psychology. Cambridge, MA: Harvard University Press, 1991.

Stewart, Edward C. and Milton J. Bennett. American Cultural Patterns: A Cross-Cultural Perspective, Revised Edition. Yarmouth, ME: Intercultural Press, 1991.

Storti, Craig. Cross-Cultural Dialogues: 74 Brief Encounters with Cultural Difference. Yarmouth: Intercultural Press, 1994.

Ting-Toomey, Stella. Communicating Across Cultures. New York, NY: Guilford Press, 1999.


Adler, Nancy J. International Dimensions of Organizational Behavior, 5th ed. Thomson Learning, 2007.

Deresky, Helen. International Management: Managing Across Borders and Cultures. New York, NY: Harper Collins, 1994.

Mole, John. Mind Your Manners: Managing Business Cultures in Europe. London, UK: Nicholas Brealey Publishing, 1996.

Moran, Robert T. and Philip R. Harris. Managing Cultural Differences. Gulf Publishing Company, 1996.


Jones, Scott, et al. Digital Guide to Developing International User Information. Maynard, MA: Digital Press, 1992.

Kohl, John R. The Global English Style Guide: Writing Clear, Translatable Documentation for a Global Market. Cary, NC: SAS Institute, 2008.

Todd, Loreto, and Ian Hancock. International English Usage. New York, NY: New York University Press, 1987.

Weiss, Edmond H. The Elements of International English Style: A Guide to Writing Correspondence, Reports, Technical Documents and Internet Pages for a Global Audience. M.E. Sharp, 2005.


Budik, Sanford, and Wolfgang Iser. The Translatability of Cultures: Figurations of the Space Between. Stanford, CT: Stanford University Press, 1996.

Dingwaney, Anuradha and Carol Maier (ed.). Between Languages and Cultures: Translation and Cross-Cultural Texts. Pittsburgh, PA: University of Pittsburgh Press, 1995.

Esselink, Bert. A Practical Guide to Localization, revised. Amsterdam, The Netherlands: John Benjamins Publishing, 2003.

Hatim, Basil and Ian Mason. The Translator as Communicator. New York, NY: Routledge, 1997.

Wilks, Yorick. Machine Translation: Its Scope and Limits. New York, NY: Springer, 2008.

Williams, Jeff. The Guide to Translation and Localization: Preparing for the Global Marketplace, 5th ed. Lingo Systems, 2004.

User Interfaces

del Galdo, Elisa, and Jakob Nielsen (eds.). International User Interfaces. New York, NY: John Wiley & Sons, 1996.

Nielsen, Jakob (ed.). Designing User Interfaces for International Use. New York, NY: Elsevier Science Publisher, 1990.


Singh, Nitish and Arun Pereira. The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace. Burlington, MA: Butterworth-Heinemann, 2005.


de Vries, Mary. Internationally Yours: Writing and Communicating Successfully in Today’s Global Marketplace. New York, NY: Houghton Mifflin, 1994.

Hoft, Nancy L. International Technical Communication: How to Export Information about High Technology. New York, NY: John Wiley & Sons, 1995.

Huckin, Thomas N. and Leslie A. Olsen. Technical and Professional Communication for Nonnative Speakers of English, 2nd ed. Boston, MA: McGraw-Hill, 1991.

Severino, Carol, Juan C. Guerra, and Johnnella E. Butler (ed.). Writing in Multicultural Settings. New York, NY: MLA, 1997.

Usunier, Jean-Claude. International Marketing: A Cultural Approach. New York, NY: Prentice Hall, 1993.

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