Covey, Stephen R. The Seven Habits of Highly Effective People. New York, NY: Simon & Schuster, 1989.


Allen, Lori and Dan Voss. Ethics in Technical Communication: Shades of Gray. Wiley Publishing, 1997.

Dombrowski, Paul M. and Sam Dragga. Ethics in Technical Communication. Longman, 1999.

Howard, Ronald A. and Clinton D. Korver. Ethics for the Real World: Creating a Personal Code to Guide Decisions in Work and Life. Boston, MA: Harvard Business School Publishing, 2008.

Maxwell, John C. Ethics 101: What Every Manager Needs to Know. New York, NY: Center Street, 2005.

Trevino, Linda K. and Katherine A. Nelson. Managing Business Ethics: Straight Talk About How To Do It Right, 4th ed. Hoboken, NJ: John Wiley & Sons, 2008.


Bossidy, Larry, et al. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business, 2002.


Bailey, Kathleen, Andy Curtis, and David Nunan. Pursuing Professional Development: The Self as Source. Heinle ELT, 2001.

Bilheimer, Susan. How to Become a Technical Writer. Booklocker.com, 2002.

Buckingham, Marcus, and Donald O. Clifton. Now, Discover Your Strengths. New York, NY: The Free Press, 2001.

Gould, Jay R. Opportunities in Technical Communication. McGraw-Hill, 2008.

Hayes, John. Interpersonal Skills at Work, 2nd ed. East Sussex, UK: Routledge, 2002.

Huettner, Brenda. Career Tactics for Technical Communicators. P-N Designs, 2003.

Kent, Peter. Making Money In Technical Writing. Arco Publishing, 1997.

Klaus, Peggy. The Hard Truth about Soft Skills: Workplace Lessons Smart People Wish They’d Learned Sooner. Harper Collins, 2008.

Markel, Mike and Roger Munger. Technical Communication 8e and Document Based Cases for Technical Communication, 8th ed. Bedford/St. Martin’s, 2006.

Pruder-York, Marilyn. The Office Survival Guide. New York, NY: McGraw-Hill, 2005.

Reynolds, John Frederick, et al. Professional Writing in Context: Lessons From Teaching and Consulting in Worlds of Work. Hillsdale, NJ: Lawrence Erlbaum Associates, 1995.

Smith, Herb J., Kim Haimes-Korn, and Betty Oliver. Portfolios for Technical and Professional Communicators. Upper Saddle River, NJ: Pearson/Prentice Hall, 2007.

Zepeda, Sally J. Professional Development: What Works. Larchmont, NY: Eye On Education, 2008.


Anderson, Lydia E. and Sandra B. Bolt. Professionalism: Real Skills for Workplace Success. Prentice Hall, 2007.

Ball, James R. Professionalism is for Everyone: Five Keys to Being a True Professional, 3rd ed. Goals Institute, 2008.

Bixler, Susan and Nancy Nix-Rice. The New Professional Image: Dress Your Best For Every Business Situation, 2nd ed. Avon, MA: Adams Media, 2005.

Cooper, Ann. The Professional Image. South-Western Educational Publishing, 2002.

Yasko-Mangum, Jamie L. Look, Speak, & Behave for Men: Expert Advice on Image, Etiquette, and Effective Communication for the Professional. New York, NY: Skyhorse Publishing, 2007.

Yasko-Mangum, Jamie L. Look, Speak, & Behave for Women: Expert Advice on Image, Etiquette, and Effective Communication for the Professional. New York, NY: Skyhorse Publishing, 2007.


Bennett, Scott. The Elements of Resume Style: Essential Rules and Eye-Opening Advice for Writing Resumes and Cover Letters that Work. New York, NY: AMACOM, 2005.

Kennedy, Joyce Lain. Resumes for Dummies, 5th ed. Hoboken, NJ: Wiley Publishing, 2007.

McDowell, E. Interviewing Practices for Technical Writers. Amityville, NY: Baywood Publishing, 1991.

Rosenberg, Arthur D. The Resume Handbook: How to Write Outstanding Resumes and Cover Letters for Every Situation, 5th ed. Avon, MA: Adams Media, 2007.

Schaffer, Karen. The Complete Book of Resumes: Simple Steps for Writing a Powerful Resume. Naperville, IL: Sourcebooks, 2005.

Whitcomb, Susan Britton. Résumé Magic: Trade Secrets of a Professional Résumé Writer. Indianapolis, IN: JIST Publishing, 2007.


Craven, Robin E. and Lynn Johnson Golabowski. The Complete Idiot’s Guide to Meeting & Event Planning, 2nd ed. New York, NY: Alpha Books, 2006.

Friedmann, Susan. Meeting & Event Planning for Dummies. Hoboken, NJ: Wiley Publishing, 2003.

Hall, George M. How to Present at Meetings. Malden, MA: Blackwell, 2007.

Harvard Business School Press. Running Meetings: Expert Solutions to Everyday Challenges. Harvard Business School Press, 2006.

Henkel. Shri L. and Marie Lujanac. Successful Meetings: How to Plan, Prepare, and Execute Top-Notch Business Meetings. Ocala, FL: Atlantic Publishing, 2007.

Kilkenny, Shannon. The Complete Guide to Successful Event Planning. Ocala, FL: Atlantic Publishing, 2007.

Leigh, Judith. Organizing and Participating in Meetings. Oxford, UK: Oxford University Press, 2002.

Parker, Glenn M. and Robert Hoffman. Meeting Excellence: 33 Tools to Lead Meetings That Get Results. San Francisco, CA: Jossey-Bass, 2006.


Baber, Anne and Lynne Waymon. Make Your Contacts Count: Networking Know-How for Business And Career Success, 2nd ed. New York, NY: AMACOM, 2007.

Darling, Diane. Networking for Career Success. New York, NY: McGraw-Hill, 2005.

Vanmeiren, Jan. Let’s Connect! A Practical Guide for Highly Effective Professional Networking. Garden City, NY: Morgan James Publishing, 2007.

Office Politics

Dobson, Michael Singer and Deborah Singer. Enlightened Office Politics. New York, NY: AMACOM, 2001.

Hawley, Casey. 100+ Tactics for Office Politics, 2nd ed. Hauppauge, NY: Barron’s Educational Series, 2008.

Reardon, Kathleen Kelly. It’s All Politics: Winning in a World Where Hard Work and Talent Aren’t Enough. New York, NY: Doubleday, 2006.

Public Speaking

Beebe, Steven A. and Susan J. Beebe. Public Speaking: An Audience-Centered Approach, 7th ed. Allyn & Bacon, 2008.

Gurak, Laura J. and Sam Dragga. Oral Presentations for Technical Communication. Needham Heights, MA: Allyn & Bacon, 1999.

Koegel, Timothy J. The Exceptional Presenter: A Proven Formula to Open Up and Own the Room. Austin, TX: Greenleaf Book Group Press, 2007.

Kushner, Malcolm. Public Speaking for Dummies, 2nd ed. Hoboken, NJ: Wiley Publishing, 2004.

Osborn, Michael, Suzanne Osborn, and Randall Osborn. Public Speaking, 8th ed. Allyn & Bacon, 2008.