Shawn, Lawton Henry. Just ask: Integrating accessibility throughout design., 2007.

Section 508 Requirements

Mueller, John Paul and John Mueller. Writing for everybody: Understanding the Section 508 accessibility requirements. New York, NY: Springer-Verlag, 2003.


Clark, Joe. Building accessible websites. Indianapolis, IN: New Riders Press, 2003.

Harper, Simon and Yeliz Yesilada (eds.). Web accessibility: A foundation for research.  London, UK: Springer, 2008.

Paciello, Michael G. Web accessibility for people with disabilities. Lawrence, KS: CMP Books, 2000.

Slatin, John M. and Sharron Rush. Maximum accessibility: Making your web site more usable for everyone. New York, NY: Addison-Wesley, 2003.

Sydik, Jeremy. Design accessible web sites: 36 keys to creating content for all audiences and platforms. Pragmatic Bookshelf, 2007.

Thatcher, Jim, et al. Constructing accessible web sites. Glasshaus, 2002.

Thatcher, Jim, et al. Web accessibility: Web standards and regulatory compliance. 2006.


Lassen, Inger. Accessibility and acceptability in technical manuals: A survey of style and grammatical metaphor. John Benjamins Publishing, 2003.


“Accessibility of State and Local Government Websites to People with Disabilities.” Accessibility of State and Local Government Websites to People with Disabilities. United States Government, n.d. Web. 18 Feb. 2013. <>. This website explains the importance of complying websites with the Americans with Disabilities Act and has links to section 508 of the Act.

“HTML Writers Guild Web Accessibility Standards.” Policy: Web Accessibility Standards. HTML Writers Guild, n.d. Web. 21 Feb. 2013. <>. This websites lists the twelve accessibility features of guild websites, including providing text equivalent for non text elements and making sure pages are usable without style sheets.

“Information Technology and People with Disabilities: The Current State of Federal Accessibility.” US Dept. of Justice, n.d. Web. 19 Feb. 2013. <>. This website includes the accessibility standards that all federal agency’s webpages must comply with to meet accessibility requirements. Although not all websites are required to meet these standards, they are useful to reference for all websites.

Nielson, Jakob. “Nielsen Norman Group.” Beyond Accessibility: Treating Users with Disabilities as People. N.p., n.d. Web. 15 Feb. 2013. <>. This article discusses usability testing with three groups of people: a screen reader using group, a screen magnifier group and a control group with no disabilities. The study found that usability is three times better with non-disabled users.

“Web Content Accessibility Guidelines (WCAG) 2.0.” Web Content Accessibility Guidelines (WCAG) 2.0. N.p., n.d. Web. 20 Feb. 2013. <>. These are complete guidelines for making web content accessible to the disabled; this includes the visually, hearing, physically and cognitively impaired. The guidelines are followed to make web content more perceivable, operable, understandable and robust to every user.

Implications for improving accessibility to e-commerce websites in developing countries: a study of hotel websites

Web Content Accessibility Guidelines (WCAG) 2.0