Weboric

  • Docsymmetry.com. Audience analysis the easy way. Retrieved March 5, 2010, from http://www.docsymmetry.com/audience-analysis.html, 2010.
  • Krug, Steve. Don’t Make Me Think: A Common Sense Approach to Web Usability. Berkley, CA: New Riders Press, 2006.
  • Price, Jonathan. Chunking Content: Toward a Rhetoric of Objects. Society for Technical Communicators, 2003.
  • Redish, Janice (Ginny). Letting Go of the Words: Writing Web Content that Works. San Francisco: Elsevier Inc., 2007.
  • Yeats, Dave M. and Paula J. Kozlowski. Audience Analysis and Information Design: Creating a Needs Assessment Documentation Strategy. Society for Technical Communicators, 2003.