Helpful Literature

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin The Design of Everyday Things, by Donald A. Norman



Click the following links for defining testing terms and a test plan:

Team Members

Click the following links for a description of the different roles that are involved in a usability test:

Question Types

Click this link for a description of qualitative and quantitative testing: Quantitative and Qualitative Data: Getting It Straight

Audience Targeting

Click this link to read about narrowing your audience and analyzing the results: KidsCom Enlists Its Audience’s Help in Shaping Site Avatars

Sample Video

Click this link for a sample video of a usability test: Usability Test Demo