Helpful Literature

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin The Design of Everyday Things, by Donald A. Norman

Methods

Plan

Click the following links for defining testing terms and a test plan:

Team Members

Click the following links for a description of the different roles that are involved in a usability test:

Question Types

Click this link for a description of qualitative and quantitative testing: Quantitative and Qualitative Data: Getting It Straight

Audience Targeting

Click this link to read about narrowing your audience and analyzing the results: KidsCom Enlists Its Audience’s Help in Shaping Site Avatars

Sample Video

Click this link for a sample video of a usability test: Usability Test Demo