About Human Factors

Human factors is the science of understanding the human body, mind, and cognitive processes that relate to how users use products and information. While tied to the concepts of user-centered design and user research and analysis, human factors is unique because it extends to the physical and physiological needs that affect a user’s ability to use a product effectively.

Technical communicators who understand human factors issues can provide expertise on everything from product and system ergonomics to cognitive processes that impact the way users process and use information.


To learn about human factors basics, see NASA’s Human Factors 101 tutorial and the Human Factors and Ergonomics Society.


This page supports the usability needs of persona Margy Statler.