Glossary - Collaboration Terms
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Achievement-oriented leadership
Alternative dispute resolution (ADR)
American Management Association (AMA)
American National Standards Institute (ANSI)
American Society for Quality (ASQC)
American Society for Training and Development (ASTD)
American Standard Code for Information Interchange (ASCII)
Employee assistance program (EAP)
Key performance indicators (KPIs)
Knowledge, skills, and abilities (KSAs)
Management by objectives (MBO)
Management by walking around (MBWA)
Maslow’s hierarchy of needs
Noncompete (noncompetition) agreement
Non-disclosure agreement (NDA)
Performance improvement plan (PIP)
Society for Technical Communication (STC)
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