Glossary – Collaboration Terms

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Glossary - Collaboration Terms

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360-degree appraisal

360-degree feedback

360-degree review

Achievement-oriented leadership

Action-centered leadership

Active listening

Activity-based management

Adaptive scripting

Affiliative leadership

Alternative dispute resolution (ADR)

American Management Association (AMA)

American National Standards Institute (ANSI)

American Society for Quality (ASQC)

American Society for Training and Development (ASTD)

American Standard Code for Information Interchange (ASCII)

Audio conferencing

Autocratic leadership

Business casual

Business professional attire

Career management

Career planning

Closed-ended question

Coaching leadership

Collaboration software

Collaboration Webware

Collaborative problem solving

Commanding leadership

Community of practice

Confidentiality

Conflict management

Conflict resolution

Core competency

Covert leadership

Critical thinking

Cross-functional management

Cross-functional team

Democratic leadership

Directive leadership

Dispute resolution

Employee assistance program (EAP)

Ethical communication

Evidence-based management

External stakeholders

Flexible work arrangements

Hierarchical analysis

High-order thinking skills

Hiring interview

Hostile work environment

Intellectual capital

Internal stakeholders

Interpersonal awareness

Job description

Key performance indicators (KPIs)

Knowledge management

Knowledge mapping

Knowledge transfer

Knowledge, skills, and abilities (KSAs)

Leadership styles

Lose-lose negotiation

Lose-win negotiation

Management by exception (MBE)

Management by objectives (MBO)

Management by walking around (MBWA)

Management styles

Maslow’s hierarchy of needs

Mediation-arbitration

Nominal group technique

Noncompete (noncompetition) agreement

Non-disclosure agreement (NDA)

Ombudsman/ombudsperson

Organizational communication

Pacesetting leadership

Pairwise comparison

Participative leadership

Performance appraisal

Performance improvement plan (PIP)

Performance Plan

Performance review

Position description (PD

Professional development

Professional dress

Professionalism

Progressive discipline

Public speaking

Reasonable accommodation

Result-oriented management

Results-based leadership

Scientific knowledge

Screening interview

Self-managed team

Semi-structured interview

Situational leadership

Social networking

Society for Technical Communication (STC)

Span of control

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Category: Glossary Tags: technical communication