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Glossary - Collaboration Terms

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360-degree appraisal

360-degree feedback

360-degree review

Achievement-oriented leadership

Action-centered leadership

Active listening

Activity-based management

Adaptive scripting

Adjourning

ADR

Affiliative leadership

Agenda

Alternative dispute resolution (ADR)

AMA

American Management Association (AMA)

American National Standards Institute (ANSI)

American Society for Quality (ASQC)

American Society for Training and Development (ASTD)

American Standard Code for Information Interchange (ASCII)

Arbitration

Assessment

Audio conferencing

Authority

Autocratic leadership

Bargaining

Brainstorming

Business casual

Business professional attire

Career management

Career planning

Caucus

Closed-ended question

Coach

Coaching

Coaching leadership

Code of ethics

Collaboration

Collaboration software

Collaboration Webware

Collaborative problem solving

Co-mediation

Commanding leadership

Community of practice

Competency

Conciliation

Confidentiality

Conflict

Conflict management

Conflict resolution

Consensus

Convening

Core competency

Counseling

Covert leadership

Critical thinking

Cross-functional management

Cross-functional team

Democratic leadership

Directive leadership

Dispute

Dispute resolution

EAP

Employee assistance program (EAP)

Empowerment

Ethical communication

Ethics

Evidence-based management

External stakeholders

Facebook

Facilitation

Facilitator

Fact finding

Feedback

Flexible work arrangements

Forming

Groupthink

Hierarchical analysis

High-order thinking skills

Hiring interview

Hostile work environment

Human capital

Intellectual capital

Internal stakeholders

Interpersonal awareness

Interview

Job description

Key performance indicators (KPIs)

Knowledge management

Knowledge map

Knowledge mapping

Knowledge transfer

Knowledge, skills, and abilities (KSAs)

KPIs

KSAs

Leadership styles

LinkedIn

Lose-lose negotiation

Lose-win negotiation

Management by exception (MBE)

Management by objectives (MBO)

Management by walking around (MBWA)

Management styles

Manager

Maslow’s hierarchy of needs

Mediation

Mediation-arbitration

Meetup.com

Mentoring

Mind mapping

MySpace

Negotiation

Networking

Nominal group technique

Noncompete (noncompetition) agreement

Non-disclosure agreement (NDA)

Norming

Ombudsman/ombudsperson

Organizational communication

Pacesetting leadership

Pairwise comparison

Participative leadership

PD

Peer appraisal

Peer review

Performance appraisal

Performance improvement plan (PIP)

Performance Plan

Performance review

Performing

PIP

Portfolio

Position description (PD

Professional development

Professional dress

Professionalism

Progressive discipline

Public speaking

Reasonable accommodation

Reconciliation

Result-oriented management

Results-based leadership

Resume

Risk averse

Risk seeking

Scientific knowledge

Screening interview

Self appraisal

Self-managed team

Semi-structured interview

Situational leadership

Social networking

Society for Technical Communication (STC)

Span of control

Storming

Strategic map

 

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