Overview
This is a selected list of knowledge, skills, and abilities related to communication (information) design and development.
Analyzing and Problem Solving
- recognize patterns and relationships
- identify logical fallacies
- synthesize discrete pieces of data to form concepts
- analyze communication problems
- establish measurable goals or objectives to address problems
- conduct needs assessment to understand audience, task, context, and genre
Writing
- write clearly for specific audiences directed by clearly defined purposes
- use correct written language (usage, grammar, punctuation, spelling)
- exhibit clear context-appropriate style (readable, concise, cohesive)
- develop context-appropriate, thorough, relevant, and coherent content
- understand genre
- adapt for various media
Editing
- recognize the use of words and visual symbols and their meanings in order to identify inconsistencies in their use
Visual Design
- combine aesthetics with usability
- implement consistent principles of design (consistency, alignment, contrast/similarity, proximity)
- demonstrate command of design principles across media
Interaction Design
- implement navigation and linking
- create user-interface design
- understand information architecture
Instructional Design
Standards Conformance
- understand standards for documentation control and usability (ISO and OASIS)
- apply Web accessibility standards